The Waterfront Suites - Heritage Collection
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Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Paihia

The Waterfront Suites - Heritage Collection

Health Protected
#1 of Premium Hotels in Paihia
100 Marsden Road, Paihia, Northland 0200, New Zealand
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With a stay at The Waterfront Suites - Heritage Collection, you'll be centrally located in Paihia, steps from Bay of Islands and 3 minutes by foot from Paihia Wharf. This luxury aparthotel is 0.2 mi (0.3 km) from Te Ti Bay and 0.2 mi (0.3 km) from Paihia Beach.Show More
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hotel overview picture
4.5/5Great·Cleanliness: 4.5
All 24 Reviews
Amenities
Outdoor Swimming PoolPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceMeeting RoomWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Kerikeri Airport
(22.6km)
Landmarks: Paihia Wharf
(150m)
Landmarks: Cruise to the Hole in the Rock
(160m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Two-Bedroom Suite with Ocean View
4

Two-Bedroom Suite with Ocean View

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Room Details
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Premium Two Bedroom Suite
5

Premium Two Bedroom Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
Room Details
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Three Bedroom Penthouse Apartment
8

Three Bedroom Penthouse Apartment

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
Room Details
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Deluxe One Bedroom Suite
8

Deluxe One Bedroom Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
Room Details
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Deluxe Two Bedroom Suite
5

Deluxe Two Bedroom Suite

Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Guest Reviews(24)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Guest User
April 8, 2024
Pros-Close to all the action, modern clean facility with a lane pool to share. Basement parking with lifts to your floor. Full kitchen and laundry facilities. Bed is very comfy, as are pillows. Nice thick robes to wear.Has aircon.Yay! Cons-Layout a bit strange. Open only door for a breeze, no window. Stairwell intrudes into ensuite/ laundry. Need to be a contortionist to access wash machine. Couch is very low and uncomfy. Had to use bed to layout suitcases. Without a major layout reno, I think the couch could be replaced and a luggage rack or two placed near the door, and the bedroom tv be in working order. Management and workers very helpful and friendly. Would I go again? Indeed I would!
Isaac
January 14, 2024
Great location, good coffee next-door and Terra restaurant very close. Loved being so close to everything and the beach. Comfortable clean room. The pool was great for some morning exercise. We were very happy with our short stay here.
Alan
October 22, 2023
My wife and I stayed at the Waterfront Suites for three nights in October 2023. Our room was very nice and well-appointed, and the location was perfect. I would have rated it as five stars except for the very poor internet connection through the Wi-Fi. When I brought it up at reception, I was told to call an outside number (I have to say that the personnel were lovely – this is a management decision). As I didn't have a NZ phone, I had to call from reception. Of course, no one answered, and we had to put up with very slow, or non-existent internet access for our entire stay (I couldn’t even upload a single image). A good internet connection is essential these days, almost as important as electricity. Making the guest call a third-party service provider is akin to having to call the local electric company when the power is out. Waterfront management should improve the connection and take control of support.
Guest User
October 10, 2023
Stayed in room 108 - has pool right outside front door which would be a big plus in summer. The room is great - kitchen has everything and more you want, good facilities and washer/dray, heat pump … Perhaps the only down side is the disability shower and not a long enough curtain which means the water tends to to go everywhere - a mop would easily solve the problem aided by the tiles being heated. The place is five minutes or less to the ferry to Russell, and same time to bars and cafes in town.
Guest User
January 31, 2023
This was a last minute choice and a great one. Really impressed with the room and facilities. Everything you need and more. The heat pump kept us toasty warm. Kitchen fully kitted out with dishwasher, full fridge, microwave, hobs and full oven. Sky tv. Swimming pool was warm enough to swim in in winter. Quiet room mostly except when the someone showers upstairs. But that is pretty much standard in an apartment. Really handy to the heart of Paihia. Charlotte’s Kitchen is the best place to eat. Shopping just around the corner in Williams Rd. Fav shop Flying Fish Design is filled with NZ made goodies. Across the road there is delicious fudge. Coffee at Letz is great. We would definitely stay again.
Guest User
July 27, 2023
I was looking for the best place in paihia that would be close and convenient with disabled access. The waterfront suites offer all this and more. Absolutely recommended for luxury, convenience and facilities. Staff were cery helpful too. Cheers
Guest User
April 17, 2023
We stayed here for a few days whilst we were visit Bay of Islands. The suites have a living room / kitchen with TV, cooker & dishwasher. The bathroom has a shower & washing machine / tumble drier. They also have air conditioning. The site has a basement car park. It's right in the centre of town with good access to shops & restaurant's and is right on the sea front. Its also a 2km (25m) walk to Waitangi Treaty Grounds.
Guest User
April 12, 2023
Our "suite" was not what we expected from the pictures on the web site. There was nowhere to put our suitcases, which we needed on a daily basis, except on the floor of the lounge room. There was very little cupboard space and only 2 drawers. Storage space in the bathroom was limited to one small shelf. We were on the ground floor with no view, but still had to haul our suitcases up and down stairs for check in and check out. The lid of the top loader washing machine had to be held open to get washing in and out. And there was no way to get fresh air other than to leave to front door open, and no way to keep it open. Other apartments may be better.
Christina
February 10, 2023
The grounds are beautifully landscaped. It is super close to all of the main areas of Paihia The suite itself was so well appointed.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–18:00
Check-out: 08:00–10:00

Front desk hours: [Mon-Sun]08:00–18:00

To check-in, contact the property 3 days in advance

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

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Health Protected

Quite Clean
  • 4.5/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2006
  • Number of Rooms: 8
With a stay at The Waterfront Suites - Heritage Collection, you'll be centrally located in Paihia, steps from Bay of Islands and 3 minutes by foot from Paihia Wharf. This luxury aparthotel is 0.2 mi (0.3 km) from Te Ti Bay and 0.2 mi (0.3 km) from Paihia Beach.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and babysitting (surcharge). Additional amenities at this aparthotel include tour/ticket assistance and barbecue grills.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Paihia? This aparthotel has 592 square feet (55 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 15 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Waterfront Suites - Heritage Collection?

Prices at The Waterfront Suites - Heritage Collection are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Waterfront Suites - Heritage Collection?

The closest airport is Kerikeri Airport. It is 22.6km from the hotel and approximately a 21minutes journey by taxi.

What are the check-in and check-out times at The Waterfront Suites - Heritage Collection?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does The Waterfront Suites - Heritage Collection provide airport transfer services?

Yes, The Waterfront Suites - Heritage Collection provides airport transfer services.

What amenities and services does The Waterfront Suites - Heritage Collection have?

The Waterfront Suites - Heritage Collection has the following amenities and services: Outdoor Swimming Pool, Parking, Airport Pick-up Service.

Does The Waterfront Suites - Heritage Collection have a swimming pool?

Yes, The Waterfront Suites - Heritage Collection has a pool. Pool type: Outdoor Swimming Pool.

Does The Waterfront Suites - Heritage Collection have fitness amenities?

No, The Waterfront Suites - Heritage Collection doesn't have fitness amenities.

Does The Waterfront Suites - Heritage Collection provide Wi-Fi?

Please view the amenity list on the hotel page.

Does The Waterfront Suites - Heritage Collection have non-smoking rooms?

Yes, The Waterfront Suites - Heritage Collection has non-smoking rooms. Please view the hotel listing for details.

Does The Waterfront Suites - Heritage Collection provide breakfast?

No, The Waterfront Suites - Heritage Collection doesn't provide breakfast.

About This Property

Nearest AirportKerikeri Airport
Distance to Airport22.62KM
Average Price FromAUD309
Hotel Star Rating5