Pinetree Lodge

I stayed two nights at Pinetree Lodge in Kangos, Sweden. The room I booked was with lakeview in the annex-building - very nice and quiet view. Room was clean and basic modern, but no television, no refrigerator, no small table for approximately 124,00 EUR per night in September (no peak season anymore in Sweden) I paid. I am really not a television-junkie but for this price I can expect more comfort. Further weaknesses/ problems in the Pinetree Lodge: 1) I made reservation around six months before arrival for a two bed-room with lakeview. When checking-in they wanted to give me a cabin without any spectacular view for the same price as they got in a travelgroup. I, polite but also was getting a bit upset about this, said I wanna have my type of room I made reservation for. After waiting around 25 minutes I got the room I booked. Breakfast included is average in choice, in quality good. 2) Lunch was low in quantity for the price of around 18,00 EUR I paid for two very small hot dogs with small fries (ca. 9,00 EUR) and a very small smoked salmon sandwich (salmon and some vegetables on a very small round slice of crispbread) for approximately 9,00 EUR as well. Too expensive! And the server (a "friendly" (friendly in "" because I am not sure whether she was naturally friendly) mid-aged lady) does not remember (or maybe she does not want to remember) the food I - the customer - ordered because she wanted to charge me around 11,00 EUR (normally the price for a grillled sausage with fries) for the hot dogs instead of the ca. 9,00 EUR as shown in the menu. 3) The same happened to me with another server (a young, mid-"friendly" lady) the evening before. First she tried to "sell" me that there is only a 3-course menu for around 36,00 EUR. But if I told her that on the website of the lodge there is a menu-card for downloading she admitted that there were other things for dinner. I ordered a burger with fries and salad (quality and quantity good) for around 16,00 EUR. But she charged me the salad additionally for ca. 6,00 EUR. That is a no-go for me. Unfortunately I did not have a printed receipt for this dinner, I paid cash. And - as I told above - also after they got a second chance from me to do it better at next day's lunch, they tried to charge when paying higher prices for food I did not order (see above). 4) When I checked-out they try to charge me a second time the total price of my stay which was already paid by me. Unbelievable impertinent this behaviour of the responsible lodge employees / staff!!! In my opinion Pinetree Lodge is a big tourist trap! Nature around lodge is beautiful but the lodge itself: Decency and honesty of the staff towards paying and polite customers is in short supply here. Lodge rooms are too expensive for the meager facilities. Stay away!

Beautiful though basic lodge for everything Sweden has to offer in winter. We focused on cross-country skiing, with beautifully groomed trails and incredible nature. Excellent equipment and boots were provided. The lunch provided was perfect for apres-ski. I loved the soup in particular.

Truly one of the most hospitable lodges/hotels I have ever had the pleasure of staying at. What a great team of enthusiastic, passionate and lovely people work there, and what a beautiful location the lodge is. So you don't have to ask yourself if you are going there, but especially when! Many thanks to all the lovely people and the wonderful dogs. I had a great holiday!