Hotel Ciudad Real Palenque
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1 night
1 room, 2 adults, 0 children
All properties in Palenque
Hotel Ciudad Real Palenque
Pakalná - Palenque, La Mielera, Palenque, Chiapas 29960, Mexico
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Highlights
Delicious breakfast
Lots to do
Free parking
Excellent service
Ideal locationShow more
Amenities
Outdoor swimming pool
Massage Room
Private parkingFree
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Currency Exchange
All amenities
Property Description
Located in Palenque, Hotel Ciudad Real Palenque is within a 10-minute drive of Misol-Ha Waterfalls and Palenque Archaeological Zone. This family-friendly hotel is 19 mi (30.5 km) from Cascadas de Roberto Barrios.
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8.8/10
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 101 reviews
Surroundings
Airport: Palenque International Airport
(5.2km)
Landmarks: Lienzo Charro Omar Alfaro Macias
(420m)
Landmarks: Ministerio Internacional Rios De Vida Sonbrenatural
(500m)
Landmarks: Gym Premier Fitness
(580m)
Landmarks: Iglesia Casa De Gloria
(660m)
Landmarks: Pakal-kin
(660m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Junior Double Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
Towel
Check Availability
11
Superior Double Room
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
Towel
Check Availability
13
Deluxe Suite
Bedroom 1:2 Double bed and 1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
Towel
Check Availability
5
Triple Room
Has window
Non-smoking
Air Conditioning
Private Bathroom
Garden View
Private Toilet
Check Availability
Guest Reviews
8.8/10
Very Good
101 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Palenque
AI Summary
The hotel impresses guests with its cleanliness and convenient location near amenities. The excellent pool and delicious breakfast are also highly rated, providing a satisfying stay.
Guest User
April 14, 2024
Bad customers service
martin enrique carrillo padilla
February 21, 2025
Muy buena ubicacion servicio y limpieza la comida muy ricaatencion del personal exelente
Translate
Guest User
May 3, 2024
Все отлично!
Translate
Joao
May 8, 2025
Good value
Good value for money.
Good swimming pool, which is important in such hot place like Palenque.
1km from city centre but taxi drives are cheap
maria luisa
May 2, 2025
Pretty garden areas, safe and quiet even when is close to main avenue. Beautiful dining area, but food is not good. Amazing Staff and easy parking.
george
April 15, 2025
At around 10pm I went to the receptionist and asked for a bottle of water, I was told that the restaurant was closed and they didn't have any, i needed to take my medicine and had to pay a taxi to go get water, also wifi was not working and people were not friendly
Paul
April 2, 2025
Adequate, but a very poor value. Neglected rooms, pool. No food service—bread offered instead of buffet we paid for. Unfriendly staff. Rooms are adequate for a one night stay. Hotel is close to grocery store.
Ralph
October 15, 2024
This has been the best hotel in Palenque for many years and it continues to be in my opinion.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Massage Room
Private parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Children's Pool
Children's Playground
Water Slide
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Business Services
Multi-Function Room
Meeting Room
Additional charge
Fax/Copying Service
Business Center
Wedding Service
Coworking Spaces
Front Desk Services
24-Hour Front Desk
Front Desk Safe
Luggage Storage
Currency Exchange
VIP Check-In Service
Languages Spoken
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Public Areas
No Smoking in Public Areas
Garden
Smoking Area
Health & Wellness
Massage Room
Public Bath
Activities
Water Slide
Cleaning Services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Facilities for Children
Children's Playground
Children's Pool
Accessibility
Handrails in Stairways
Pool Ramp Available
Safety & Security
First-Aid Kit
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: 15:00–21:30
Check-out: 04:00–13:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Extra cot: Free |
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1994
- Number of Rooms: 69
Phone:+52-916-3451315
Located in Palenque, Hotel Ciudad Real Palenque is within a 10-minute drive of Misol-Ha Waterfalls and Palenque Archaeological Zone. This family-friendly hotel is 19 mi (30.5 km) from Cascadas de Roberto Barrios.
Enjoy recreational amenities such as an outdoor pool and a waterslide. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palenque? This hotel has 3100 square feet (288 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a waterslide. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palenque? This hotel has 3100 square feet (288 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy at Hotel Ciudad Real Palenque?
Typically, cancellations of Hotel Ciudad Real Palenque can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Hotel Ciudad Real Palenque?
How much does it cost to stay at Hotel Ciudad Real Palenque?
Prices at Hotel Ciudad Real Palenque vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Hotel Ciudad Real Palenque?
What landmarks are close to Hotel Ciudad Real Palenque?
Hotel Ciudad Real Palenque is located in Palenque, close to landmarks such as Lienzo Charro Omar Alfaro Macias, which is 420m from your search (straight-line distance).What landmarks are close to Hotel Ciudad Real Palenque?
Does Hotel Ciudad Real Palenque have a pool?
Yes, Hotel Ciudad Real Palenque has a swimming pool for guests to enjoy.Does Hotel Ciudad Real Palenque have a pool?
What time are check-in & check-out at Hotel Ciudad Real Palenque?
Hotel Ciudad Real Palenque check-in begins at 15:00-21:30. Check-out time is 13:00.What time are check-in & check-out at Hotel Ciudad Real Palenque?
Are pets allowed at Hotel Ciudad Real Palenque?
No, pets are not permitted at Hotel Ciudad Real Palenque.Are pets allowed at Hotel Ciudad Real Palenque?
About This Property
| Nearest Airport | Palenque International Airport |
|---|---|
| Distance to Airport | 5.16KM |
| Average Price From | BHD35 |
| Hotel Star Rating | 3 |