Guest User
July 4, 2023
I booked to go here with my partner and our two sons for a week in June. Sadly my partner lost his passport just before we were due to fly, so I made the decision to go alone with our sons. When I got to Cypsela, I was greeted at reception and informed my caravan was one of the furthest away. I felt quite overwhelmed at this point as the thought of doing it all alone for a week definitely hit me, and was evidently emotional. The staff were so nice to me and assured me if they could move me they would, but the site was so busy that it wasn’t possible which I totally understood. Nina in reception said that she would get some of the staff to take my luggage, and me and my children, to the caravan on the golf buggy, which was massively appreciated. She also asked me if I wanted a hug (at which point I definitely needed one!) and told me if I needed anything just to let her know. I spent a week at Cypsela with my 2 boys on my own, but I didn’t feel alone, because i really did feel like like Nina, Francesc, and other staff there were really looking out for us. Francesc would always check in on us when he saw us, and everyone was so so friendly. When we were leaving Nina and Francesc made sure someone came to help with our luggage again which was massively appreciated. All the staff at Cypsela were absolutely amazing and kind. Jess in the takeaway was so friendly, and the guys at the bar were so so kind too. The staff in the bowling alley were also lovely to us. And Nina and Francesc in particular went above and beyond, to the point that I don’t think I’d have enjoyed my holiday the way I did if they weren’t as kind as they were; They are such a credit to Cypsela. Nina even got my little boys some colouring books and gifts to keep them busy so I could try and have some peaceful moments. It really is a great site with so much to do, which was perfect when you’re on holiday alone with two kids!! We didn’t need to leave the site, except to go to the beach but we could just hop on the free site beach shuttle, which was great! I will be back here with all my family!! Thanks again to everyone for being so kind, helpful, and just amazing. X