Victoires Opera

Great hotel with really nice people. The hotel is in a great location for exploring all things Paris!

Very comfortable and a great location. The reception and all the staff are very kind and welcoming. I have stayed here several times, and Rue Montorgueil is a buzzing street with great shops! Close to the Louvre and Chatelet Les Halles and many other places. Thank you very much. I look forward to my next visit.

I have paid over E1000 and am sleeping on an uncomfortable trundle. We arrived at 4.30pm, neither room ready (2pm check-in) - but insisted on full payment. We booked in March and booked the recommended inter-connecting rooms for our family of 5 (children 12, 10 and 4). When we got access to rooms after 5pm, they are not joined. So my wife and I cannot sleep in the same bed and need to split across rooms - me on trundle booked for the 4 year old. Manager said he could do nothing as fully booked. In second complaint we were offered breakfast. We have stayed twice before and know breakfast is a basic coffee and croissant. Don’t stay here.

The staff and management were charming and genuinely helpful with expert knowledge and recommendations. The hotel facilities and decor are rich and comforting.

Wallpaper is torn, carpet is worn through, bathroom lock was broken, insects on the floor, carpet was stained, lots of nude art that isn’t very family friendly, and we were locked out of the room repeatedly because the door was broken. Staff was somewhat responsive, but we had to ask for help several times before they would come upstairs to help with the door. The towels were frayed and had holes in them. When I asked at check out about the issues, there was no apology. They ignored my concerns. I emailed the manager to ask for help, they ignored me as well. I’ve truly never seen anything like this place being called a four star hotel. It’s baffling. Did I mention the funky smell? The location is good, but others are correct that it is very loud.

Very good location and nice room But breakfast in a basement and average quality

Don’t stay here. I never write a review but I don’t think anyone should stay here. Why? #1. Overpriced rooms ($2046 Euros for 4 nights). #2. Terrible beds (the mattress is very firm and dusty). We couldn’t sleep at all. #3. The extra bed or “twin” bed is a foldable bed with a very thin mattress). #4. The rooms are Extremely hot and dark. There is no air conditioning. However, they advertise it. #5. Electric problems (difficult to charge cellphones and other devices). #6. An old TV (1980’s). #7. Inconvenient shower (the shower head and drop elbow is close to the wall). #8. They didn’t let me cancel my booking for the last 2 days. #9. Noisy.

My husband and I booked 10 nights at this charming hotel. It is well located on the Rue de Montorgueil, an ancient cobblestone street packed with markets of all kinds selling items such as fruits, vegetables, wine, chocolate, pastries, and bread. There are loads of cafés and small restaurants filled with both families and young singles. The scene is fun and inviting. We chose this hotel on a recommendation from my husband’s colleague. While the room was small, the bathroom was large and modern. But the best part of our stay was the unfailingly friendly and helpful staff. We ate breakfast here every day, and it was delicious and substantial. We were able to choose from fresh fruit, omelets, a variety of fresh bread, juice, yogurt, cereal, and steaming hot café au lait. Our waitresses always seemed happy to see us and anxious to please. One of the front desk staff was especially helpful the time we realized we had left our wallet in our departing taxi. We dashed into the hotel lobby in distress, and the man who was at the front desk used our taxi receipt information to make some phone calls. I am happy to report that the taxi driver showed up a couple of hours later to return the wallet. I think the man at the first desk was almost as happy as we were. I’m writing this review on our last night, and am feeling sad about leaving this charming place and these lovely people.