Mercure Paris Montmartre Sacré Coeur Reviews

A pretty disappointing experience as we came back for the 3rd time and service was very poor. - no greetings upon enter ting the hotel - No greetings when approaching desk and discussing topic (just answering strait away the question) - no smile of any sort, no consideration of our enquiry on bathroom cold (due to wind coming in the ventilation) - no helping hand when we have 3 XL luggage each of us - not aware of the public parking rules and regulations… which is the obvious unofficial parking of the hotel - rude welcome at the breakfast area, and the person in charge not understanding French language As for the food, the breakfast level is rather average…. And the way we were welcomed at breakfast check in was rude. No greetings as mentioned bfr, telling us strait forward “you have to pay for breakfast here now”, and just simple food… As a summary, this will be our last time here. I ll pay a bit more, but for a much better service.

The hotel itself was okay, but here's the thing: we were traveling as a pair and booked two rooms. In one room, 300 euros were left untouched, but in the other, 400 euros were stolen! Isn't this place a rip-off?

Location was great, near to metro . Room was clean and spacious . Amenties was normal just like any European hotel standard , don’t expect slipper , toiletries etc. towel is kind of thin . Telephone wasn’t working to call Recep 😜。if you need iron your cloth you need to go a an ironing room, which is very small and iron was not hot . Overall is a nice hotel to stay a few days.

I booked this hotel for a colleague. The room was quite nice.

If you want to discover Montmartre or a big fan of Amélie, thé location is definitely the best. It’s also easy to get to other districts in Paris since the bus and metro station is close.  Staff was always so helpful and they even kept my butter, which l bought, in their fridge after l checked out ;)

Possibly the worst hotel I have ever stayed in. Extremely dirty and smelt like pee. Staff was fine.

I really like this hotel, please complete my order. Next week I will come here again with my lover🥰🥰🥰🥰

The hotel was quite nice. Not the best service, but still ok 👌🏼

Location is great. Near train station and a lot of restaurant nearby. Room is nice and comfort. However, the staff service need to improve. There is no shower gel in my room and housekeeper did not realize that. I called front desk 3 times in 2 hours to get the shower gel. Housekeeper clean my room very late until I came back to my room in evening, My room still was not clean up.

clean, cosy, quiet except the musical festival, convenient to any places. Only complain is the first day when checked in, they didn't register my breakfast, and the young guy double checked with the manager, and confirmed my room fare iregister the breakfast. the First day, staff in the restaurant checked with me for a while, then let me in. The last day, they still checked me and let me stay there to wait the confirmation, that was the 4th day I stayed there! Unbelievable, no any coordination between the team!

Had really good experience here with friendly staff and spotless room. Location was the best but close enough to the nearby Metro station, will come back if I visit Paris again.

The hotel is located very close to the nearby train station which is easy to access and there are many restaurants nearby

It was ok. The location is near enough to Montmarte (Pigalle side). The hotel service isn't the best but you get what you pay for. Didn't opt for breakfast.

Only giving some positive reviews because some of the staff are ready lovely: such as the lady who received us on 16/07/2024 in the afternoon. She was very helpful and wrote down some nice places for us to explore. But the room that we stayed in stunk of urine. When we brought it to the staff the next morning the girl at the counter basically told us that there was nothing that could be done. For example, I requested some air freshener and this was obviously not taken on board. The phone in the room wasn't working either and was not fixed at all. This was not a 4 star hotel. All in all I would not recommend this hotel to anyone as you don't know who & what you are gonna get.