Guest User
January 3, 2023
I'm really speechless... The hotel actually forgot to refund my 100 Euro deposit. I paid in cash. After leaving the electricity, they forgot to refund me. Is this something that should happen in a four-star hotel? ? Also, when I was picking up my luggage, the black receptionist on duty at night was playing a video loudly, which was very noisy☹️, I reminded him in English that he still couldn’t understand😥... During the check-in, the front desk was busy and ignored it with a cold face. A few with good attitudes should be managers, and a man with white hair and glasses has a very good attitude and is very polite.
Good things: The shower room is well designed, and the stay is more comfortable. But the price is not high
I hope it can be improved, but to be honest, I am disappointed
Original TextTranslation provided by Google