Hotel de Neuve by Happyculture

Very central and near the metro that would take us anywhere in Paris. Small but comfortble. Staff was absolutely 5 stars. Small breakfast but enough to put in the mood for the whole day. Room was also small but very clean. Comfortable and big size bed.

The staff here were pleasant which helped make the stay more bearable, but there were many problems. The elevator not working correctly meant hauling large suitcases up and down the narrow staircase. The room was too hot and the air conditioning didn't work so we had to keep our window open. The Wi-Fi was super slow. At least it is near a metro station and close to attractions so we didn't have to spend too much time inside.

A few challenges (renovation mostly) completely offset by an extremely friendly and helpful staff and a wondeful location in Marais. Located roughly evenly between two metro stops, it’s surrounded by shops, cafes, boulangeries, and more. It’s a perfect location from which to explore larger paris!

Excellent accommodation to stay in Le Marais, one of the safe place to stay in Paris. Even though the room is small, but it was very comfortable for us. First of all, the location of this property is ideal, close to 2 Metro stations. The second is close to the Seine River where the morning view is very beautiful. Thirdly, breakfast and hot chocolate are available for us really . Fourth, all the staff are very helpful and friendly. Thank you and big appreciate to Phillipe, Silvester, Hadjar and Sidi. You all are amazing people.

The location is wonderful, it is in a great location for those who want to explore the surroundings by walking, like me. Very close to different metro lines, maximum 5 minutes walking! The rooms are small and may be challenging for two people, but they are clean. You don't need to choose breakfast option because I don't think they serve something to eat. But all day coffee service is good! + It is not difficult to put daily a bottle of water to rooms, there is no hotel slippers. Not everyone has to walk around the room in shoes. In general, it was a good 4 days, but not without problems. Elevator is not working, it is a huge problem- you cannot get in from every floor, you cannot go down from every floor. Narrow stairs and no help with luggage. It is a boutique hotel with 10-15 rooms in total and I have never seen a deskhelp that can easily control who comes in and out. While I was in the room, a man called a technician was able to enter the room with a card entry and he did not think that I was in the room. It is not difficult to keep track of this in such a small hotel, and what technical support is available at 10 am in the morning. Whether the customer is at the hotel or not, the customer in the room should be called. I saw constantly changing faces at the entry for 4 days, which did not feel very comfortable. You can choose this hotel for business trips by alone or if you are going to spend the whole day out like me.

Staff were super friendly and helpful, shower was not as clean as you would hope.

Pro: in Marais - vibrant fun foodie child friendly area with grocery store, backers, near river, parks, metro Staff are fantastic, so friendly, courteous, helpful, and happy!! Cappuccino machine!!! Snacks in afternoon. Comfy beds and very clean!! Black out shades! Affordable in Paris Breakfast served but extra. Cons: a little cramped for us 3 but totally worth it!! Would definitely stay here again!!

I booked the balcony room well in advance. The day before my arrival, I got a message that I was being downgraded “due to technical problems” and they offered me a free breakfast as compensation. While I suppose these things happen, I’m 99% sure the technical problem was the hotels desire to make an extra buck on the balcony room. the balcony room miraculously became available on the second night of my stay if booking through the hotel website, but they did not offer it to me at this time either. About the hotel itself- the location is great, but attention to detail is really lacking. My room was a bit run down. The shower had empty soap containers, which I would have mentioned, except that the soap dispensers are situated so high on the wall that you can’t reach them if you are under 5’7. The aircon was fixed permanently at 21 degrees and none of the buttons besides the power button functioned, so the temp or air level could not be changed. And unfortunately, the 24h reception is empty a lot of the time, so there’s no one to mention these things to, or ask questions. The bed was quite comfortable, and the room size was okay for Paris. Bathroom has its own door. Overall, though the location is great, would not recommend unless no other options in this location are available.

Very welcoming staff, and in particular, both Sidi and the manager were very kind. The location is superb - walki h distance to the Seine, Notre Dame, and the Rue Rivoli. Nearby restaurants Crepolog and A Modo Mio were fantastic. Our room had everything we needed and a charming view of the street.