This hotel is very bad. I arrived in Paris on June 10 and found out that Ctrip didn’t book the hotel I successfully paid for on Ctrip 3 months ago. In desperation, Ctrip changed this hotel to this hotel. The price was twice as expensive at 1,800 RMB per night. It's late, it can't even be called a hotel, it's just a small hotel! First, I paid with a credit card, but the hotel said they didn't receive it and insisted on taking cash. As a result, it took two hours to get cash, but I didn't get it. In the end, I had to trouble a local friend to advance the payment and the exchange rate was extremely high. The room was so small that I couldn't even turn around or open my luggage. The most important thing is that the air conditioners are broken, there is no way to sleep at all. It is too hot at night. If you open the window, it will be very noisy. If you close the window, it will be very hot. I called the front desk the next morning to fix the air conditioner. He said he would clean it. As a result, when I arrived at 8:00 the next night, the room was not cleaned at all. There was garbage everywhere, and the air conditioner was still broken. I asked them to clean it that night, but the front desk said they were all off work, and no one said it had rained. Well, it’s not hot anymore, and it doesn’t matter if the air conditioner breaks down. The biggest problem with this hotel is that they haven't admitted their mistake. They also lied and said it was because I put up the "Do Not Disturb" sign, so they didn't clean the room. They also insisted that the air conditioning was good. I think money is secondary, but I think as a hotel, this kind of service attitude is really unacceptable. The room was dirty and there were bugs in the bathroom. After several e-mail negotiations, the hotel still refused to admit it, so the review must be negative. In addition, Ctrip said that the credit card payment was a deposit, but the deposit was not refunded after a week. After verification, it turned out that the hotel overcharged, so Ctrip and This hotel is extremely irresponsible. They made me pay for the hotel room twice and waited for the amount to be refunded. There was also a huge exchange rate difference. It was a very, very, very bad check-in experience. From the beginning of Ctrip to this hotel, it was this mistake that caused the bigger mistake. In fact, I don’t even want to give this review one point, but if you don’t click in, he won’t post it, so I can only give it one point.
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