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9.2/10
Great
GGuest UserWe had a great stay! The staff were so friendly and polite, and the hotel was very clean and tidy. The free breakfast was tasty, and the shuttle bus made everything super convenient — especially for visiting our son at UBCO. We stayed two nights and would definitely come back.
__WeChat271716****Very clean! Better than Marriott! The service response time was also very good! Faster than the 3,000 euro per night Canoe Hotel!
The bar on the first floor had hot water, which we used to make instant noodles. Parking costs extra, but it's only 8 euros. Full marks!
PPenelope JaneHotel is newer so feels fresh and clean. Our room and bedding had a bit of a stale smell, I asked to have the pillows swapped after the first night as I immediately noticed the “greasy” smell when I went to bed. Although they exchanged the pillows, the second set was no better so I sprayed them with some aromatherapy I happened to have on hand.
Overall nice hotel, front desk staff could be more friendly and professional, but not a big problem.
GGuest UserWe had a wonderful stay! Very quiet location and we especially enjoyed the lower level room opening into the beautiful grassy courtyard area. A short walk to the pool and hot tub! And the breakfast was simply delightful. All the staff were friendly and we would like to commend the fine, professional and helpful staff at the front desk - always a smile that made the day bright! Thanks so much!
AAnonymous UserWe were greeted with a very warm welcome. Surprisingly the booking says no breakfast but we were given coupons to Ricky’s All day breakfast for pancakes and bacon which was fulfilling enough for our morning. They had a coffee machine in the lobby which was really nice too! Will definitely book again
FFANGThe surrounding environment is very beautiful, the room facilities are also very good, that is, I regret that I have not booked a villa. In fact, it is quite good for us to book a villa for 7 people.
WWEIHUANext to Okanagan Hwy, gas stations, Walmart, restaurants, and shopping are all conveniently located. We settled in for one night and continued to hurry the next day, so this position is more suitable.
1. The hotel does not have slippers and toothbrushes, so you need to bring your own
2. There is a Chinese-speaking lady at the front desk, very nice
3, it is relatively quiet at night, the wall sound insulation is ok, but the door sound insulation is not good
4. Twin room is quite large, 1.5m / bed, no problem for 4 people
5. Budget hotel with well-decorated decoration. However, it is relatively clean. There are also a gym, laundry, and amusement facilities.
6, simple American breakfast, no problem with fullness.
# Value for money is ok
GGuest UserOur stay was generally okay—clean room and expected service—but nothing particularly memorable. One issue stood out: we were asked to stop using the pool at around 9:30 AM because we were told it only opens at 10. We respected that, but just minutes later, another guest used the pool at 9:37 AM, followed by a family with two kids before 10 as well.
It felt inconsistent and a bit unfair. A clear and consistently enforced policy would’ve avoided the confusion and frustration. This small incident left us with mixed feelings about the stay.
GGuest UserOverall, my stay was nice and it was a good experience, the Barbecue stove was very good and the location is very convenient too, but the air vent was very dirty and has a heavy smoke smell, the outdoor pool was pretty dirty too..