Featured facilities: Parking, Laundry Service (On-Site)
Amazing
117 reviews
9.7/10
1 night
From PHP 25,938
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9.7/10
Amazing
Tticoeur090On m'a demandé une bonne dizaine de fois si j'étais cliente de l'hôtel car c'était pendant le festival du film. J'avais l'impression de les déranger car j'étais là en simple cliente et non comme invitée du festival. Ou ma tête ne devait pas leur revenir... Quand on paie un hôtel 2 fois plus cher qu'en temps normal à cause de ce festival et qu'on a l'impression d'être un intrus constamment epié... on se dit que l'hôtel n'avait qu'à fermer ses portes aux ”simples” clients pour l'occasion.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
GGuest UserWe stayed here for our honeymoon. The attentive staff, service, and the hotel's location and facilities helped us create wonderful memories.
We would like to stay here again when we are in San Sebastian.
GGuest UserBeautiful rooms with nice bathroom, great shower.
Soundproofing could be better.
Having a bath a hear the tv from the next room, should not be possible in a hotel like this, also the slamming doors, was not great.
Staff in the hotel are super, from housekeeping till reception.
The restaurant is fantastic, fantastic wines.
And probably one of the best burgers I ever had.
If you stay at this hotel, you have to visit this restaurant. I simply loved it.
Free parking near the hotel, even with vans or minibuses.
Despite the fact that soundproofing could be better, next time in San Sebastián, this will be my first choice.
GGuest UserIt's a little far from the old town, but you can walk or take a bus. The Basque train station is nearby, so it's convenient for going to the French Basque Country. There are shops and bakeries where you can buy fruit and drinks within a few minutes' walk.
The room was compact, but the bathroom was clean and comfortable.
MM. SoA boutique hotel close to the Dona Katalina Zubia. There are two entrances to the hotel, the main one facing the road and the other entrance facing the Urumea River. Staff were friendly and always had a smile. The hotel is quite clean and everything is within 15mins walk. The amenities are limited, but there is a 24 hour reception and bar downstairs, a nice roof top sunbathing area and a gym. Please double check the other amenities listing when booking, as I don't recall seeing the Public Bath, Foot Bath and Clothes Dryer as advertise. I would also suggest to check the batteries of the remotes before someone check ins, as I had to request it to be changed and it wasn't available until the next day, more compliment bottles of water and dental kits (given there was 3 of us and only 2 bottles and 1 kit). Overall though, I enjoyed the stay and would come back again.
GGuest UserThe pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
GGuest UserThe hotel is located about 15-20 min walk to the center of San Sebastian. Staff are kind and extremely helpful. Cleanliness was good. Restaurant was surprisingly very good in the lobby. stayed there for 5nights and 6 days was well worth it. The price was quite expensive for what i paid but it was during the film festival so was well worth it. would certainly stay here on my way back to San Sebastian
Wonderful knowledgeable staff who are genuinely helpful
GGuest UserNice hotel close to the city center. Friendly staff. Parking is an issue, if you don’t get to book your space then you have to park outside in a public parking and both are expensive.
The rooms are modern and the swimming pool at the rooftop is useful. Also the spa.
How much does it cost for hotels with Parking in Donostialdea?
For hotels with Parking in Donostialdea, the average price on weekdays is PHP 25,470, and the average price on weekends (Friday - Saturday) is PHP 27,923.
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