Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 24, 2025
ZRT2024
Spacious room in perfect location. Have never been in a Roomzzz before but will definitely book again as facilities are perfect as can cook easily in the comfort of your own room. We stayed in Chester late winter and found that it is such a nice small city to stay in with lots to do whatever the weather!
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Price per night from:PLN 302
Posted on Apr 28, 2026
Chiti
Thank you for an excellent stay. We deeply appreciate how welcoming and helpful the staff were especially as our stay was unexpectedly eventful. Your kindness and patience given with coffee and toast made a tough time bearable. We will return to experience this lovely place again
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Price per night from:PLN 647
Posted on May 19, 2026
Guest UserThis stay was really nice but to pay for spa was disappointing I was only there one night as my husband was in hospital close by so ended up paying 40 for spa in night and in morning and there where lots of people with club membership so wasnât that relaxing as I was staying at hotel to relax I wouldnât return the staff where really nice so if you donât want a spa to relax I would recommend
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Price per night from:PLN 320
Posted on Dec 22, 2024
Guest User
Lovely hotel and great location however the room was disappointing for the price, one of the armchairs was badly damaged and the other brown stains on the material. Sections of wallpaper were peeling off which gave it a very tired appearance.
The iron board was also broke and we had to prop it up on a chair. The room we booked looked nothing like the images on the advertisement and I had to check with reception we had the correct room.
For ÂŁ330 a night I donât feel we had a premium room, the staff however were lovely and very welcoming.
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Price per night from:PLN 679
Posted on Jan 5, 2025|Classic Double Room
DrVicThe location of this hotel is great, very close to Chester and all the attractions around.
In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two.
This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby.
We had to pay ÂŁ5 to hire a travel cot and in the end we didnât use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed.
In terms of things that could do with improvement:
Cleanliness
The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Yearâs Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection.
The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadnât had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus.
Service
Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way.
Facilities
The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side.
There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub.
Breakfast was ok, but a lot of the time left uncovered.
Overall not a great stay and would be unlikely to stay again.
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Price per night from:PLN 307
Posted on Nov 9, 2025
Jema Maybury
Stayed here last night, everything was perfect. Our room was lovely and clean and had everything we needed for one night. The hotel is close to the city so just an uber ride away. The staff were friendly and welcoming and we opted for the breakfast the next day which was delicious. Would definitely stay here again.
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Price per night from:PLN 186
Posted on Jun 2, 2025
Guest User
As a big fan of Premier Inns I felt this one wasn't up to their usual standard. Beds always very comfortable but the bedding wasnt adequate, slightly ill-fitting. Also the room was cold and the air con set to high did not work. The TV also did not work in our room, aerial connection was cited aa the reason on-screen.
On a lesser and more personal note, i like the scrambled eggs option in the morning but only fried eggs were offered at breakfast.
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Price per night from:PLN 249
Posted on Aug 16, 2025
Sharon Patricia
We had a lovely time it was one of our celebration for our 50th wedding anniversary and the staff were great. I had knee surgery 12 weeks ago. They made sure we had a downstairs room and even found another chair to go in our room as I needed one with arms on to get up.
We had dinner at the restaurant Friday evening and the food and service was quick and excellent.
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Price per night from:PLN 188
Posted on Apr 21, 2026
Guest User
The property is very close to the city (short walk) and had plenty of parking. The shower had good water pressure and I found the room comfortable. The member of staff I dealt with was friendly and helpful.
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Price per night from:PLN 182
Posted on Oct 29, 2024
Kevin
Not the best stay here. The tv was not tuned in. Last visit no tv remote control. The shower temperature control was not working properly. But still the location is good and the spa is good
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Price per night from:PLN 213