Batu Ampar Hotels with Parking

Here's a polished version of your feedback: ＞ I had a wonderful stay at Marriott Batam. The hospitality was exceptional, and I was touched by the many surprises thoughtfully planned for my birthday, which came as a very pleasant surprise. ＞ ＞ Every staff member was warm, friendly, and genuinely attentive, making my stay even more enjoyable and memorable. Their dedication to ensuring guests feel welcomed and valued truly stood out. ＞ ＞ Thank you to the entire team for your outstanding hospitality and for making my birthday celebration so special. I look forward to returning in the future.

I had an overall pleasant stay at this hotel. The highlight of my experience was definitely the excellent service provided by the staff, especially Dini and Willy. They were warm, attentive, and went the extra mile to ensure everything was comfortable. I was also very pleased with the room — it was spacious, clean, and I was lucky to be given a beautiful sea view, which made the stay even more enjoyable. That said, there are a few areas that could be improved. The main issue I encountered was with the water heater. The temperature was inconsistent — after setting it to a comfortable level, the water would suddenly turn very hot, then revert back, and this cycle kept repeating every few seconds. It made showering quite uncomfortable and is something that should be addressed. Another point to note is the sound insulation. Noise from the KTV and the rooftop bar can be quite loud, especially at night, which may not be suitable for light sleepers. Overall, it was a good experience thanks to the friendly staff and comfortable room, but addressing the water heater issue and improving sound insulation would make the stay much better.

Pacific Palace Hotel is well-located, offering a central base with easy access to popular spots like Nagoya Hill Shopping Mall, Grand Batam Mall, and the Harbour Bay Ferry Terminal. There are plenty of restaurants and food options nearby. A Morning Bakery is just a 5-minute walk away, perfect for an authentic local breakfast experience. The rooms are clean, and the beds are comfortable. The unique cruise ship theme adds charm and provides several great Instagram-worthy photo spots. The hotel also features a pleasant swimming pool, and massage services are available at rates more affordable than many external spas. Staff are friendly, attentive, and always ready to help.

Need to upgrade the room . I got a leve 4 room which had some issues with door which the door cannot close properly . Wall need to be repainted and the woodwork need to fix and flooring need to clean up. And lightings need to change. Apparently this hotel needs an upgrade . But the only things is Service is good and sky lounge at roof top is nice due the view.

Clean room n toilet , reliable front desk service and nice view of Pacific Hotel n New Park. Better can provide in house breakfast corner.

Hotel staff very friendly location is good near 24hrs convince shop Easy to fine food place not to busy with vehicles

Rooms are average, fridge is not working, no drinking mud, warode with only three hangers, toilet without shampoo , bath gel, Breakfast not much with few dishes but is on average

Although i reach late after 11 pm able to check in. Location is good. Cheap in Price

The villa was huge, rooms are spacious and suitable for big group gatherings. The downside is there are quite a number of mosquitos which we dare not go to the pool. So my kids are very disappointed and sad. It is conveniently located near a few shopping malls and eateries, about 10-20 mins away by Grab.