Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 27, 2025|Palm View Bungalow
Matt NasirPondok Santi Estate is truly an exceptional place to stay.
We stayed at Pondok Santi Estate in Gili Trawangan for four nights, and from the very first moment, everything exceeded our expectations. The level of service is outstanding — a true 5 out of 5 — and the experience feels much more like a five-star luxury resort rather than a hotel.
Every detail is beautifully designed and perfectly maintained. The rooms are spacious, elegant, and extremely comfortable. Housekeeping is impeccable, and the staff is attentive without ever being intrusive.
The restaurant experience deserves special praise. The food quality, presentation, and service were consistently excellent. Breakfasts were a highlight of our stay — fresh, delicious, and served in a peaceful, beautiful setting that made every morning feel special.
What truly sets this resort apart is the warmth and professionalism of the team. From the room staff to the restaurant team, everyone made us feel genuinely welcome and well cared for throughout our stay.
Personally, Gili Trawangan itself is not a destination that impressed me greatly. However, Pondok Santi Estate completely transformed our experience and made the island a place I would happily return to again — specifically because of this resort.
We feel very fortunate to have stayed here and are deeply grateful for such a memorable and high-quality experience. Pondok Santi Estate is a true sanctuary of comfort, elegance, and exceptional hospitality, and we would not hesitate to return.
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Price per night from:CAD 412
Posted on May 8, 2026
Guest UserThe hotel's location is fantastic, right on the beachfront with private sun loungers. The staff are welcoming, and there's a tap outside each villa to rinse off sand after the beach. We were greeted wonderfully and checked in immediately as our room was ready. They promptly brought welcome drinks and cold towels.
Regarding the downsides: there are no disposable toothbrushes or body lotion. The water isn't in disposable bottles but in a carafe that you have to refill yourself in the lobby. The room is very dark with insufficient lighting. The windows aren't airtight, leading to high street noise, especially when the call to prayer starts at night. The refrigerator is also very noisy. The air conditioner is positioned to blow directly onto the bed, so we had to sleep with our heads at the foot of the bed. The AC is also loud. There were strange worm-like caterpillars crawling in the bathroom and room. There are no power outlets near the beds. Breakfast is à la carte, with an additional buffet offering vegetables, fruits, cheese, cold cuts, and pastries. The breakfast food isn't very good; poached eggs were overcooked. A plus is that you can order several dishes from the menu. The latte coffee was very bitter, and I had to add milk myself. I believe the price for this hotel is too high. The only plus is the location – it's conveniently situated a 10-minute walk from the port and has a beach spot where you can see turtles.
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Price per night from:CAD 147
Posted on Mar 29, 2026|King Room with Balcony
Guest User
Excellent location. It's a one-minute walk to the sea, and you get gorgeous sunsets right on your doorstep. The rooms are spacious, and the bathroom is large and comfortable with a stylish interior. There are only 20 rooms, making it a small and cozy place.
Like most hotels in Indonesia, there's an issue with room cleaning; you often have to remind them to change the linen, and the towels can be stained.
Another downside is the window screen in the bathroom—it makes it very hot during the day, lets insects in, and loud music from Rabbita often blasts through.
Overall, it's a good, comfortable hotel. We stayed for 6 nights.
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Price per night from:CAD 85
Posted on May 5, 2026|One Bedroom with Private Pool
Alex-WGreat experience, all the staff were super friendly and accommodating. The location is also well located, close to Bask and Pomona (both great for breakfast / Lunch / Dibber). I would not recommend the breakfast attached to the hotel though as it is super basic (but it is cheap at approximately 8 euros). Also there weresome drainage issues with the villa we had.
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Price per night from:CAD 255
Posted on May 9, 2026
Georgia.Hotel itself is beautiful with well-kept grounds and a gorgeous pool area that feels really relaxing. It’s in a great location, right on the main strip so everything is within walking distance, but tucked away enough that it still feels peaceful and quiet.
Rooms are huge, modern, and very clean, with daily housekeeping and fresh water provided. Tea/coffee facilities, a mini fridge, and a TV with plenty of channels.
Staff were amazing - so friendly, helpful, and quick to assist with anything. I did have an issue with noise from internal building works, but the team handled it well, moving me quickly and even gave me a complimentary upgrade, which I really appreciated.
Facilities overall were great. Pools are beautiful with plenty of sun loungers. The pool at the back of the resort was quieter (and away from nearby building works). Food was also really good - breakfast was tasty, although for the first few days it was à la carte rather than buffet due to lower occupancy, which was a little disappointing, but there was still plenty of food.
Lots of convenient extras too - room service available as well as laundry service (although a bit pricey). The hotel can also arrange taxis to the airport (around 250K IDR, cash only), as Grab doesn’t seem to operate in the area.
Location-wise, it’s perfect. Great restaurants nearby like Cantina Mexicana and KRNK for a quick bite, plus a supermarket right next door and plenty of coffee shops, bars, and restaurants within walking distance.
**Tip:** try to request a room in the newer part of the hotel at the back of the resort - it’s quieter (away from building works) and more updated.
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Price per night from:CAD 88
Posted on May 19, 2026
ziiiiiiiiiilocation: 4.5/5 - not far from the airport. about 40 mins to an hour. secluded. perfect for staying in and spending time and money on the services they provided
service: 4.9/5 - the staff are friendly, attentive, helpful all that without being ‘too much’. any requests must be liaised through whatsapp, since they don’t have a phone in the villa, they will reply within 10 minutes. the 0.1 minus was bc i put a special request and they didn’t bother to do it. tried to book a massage appointment last minute too bad they have no availability.
food:
dinner 5/5 - prices after tax are still very affordable. had steak & frites for less than rm60 (Malaysia could neverrrrr). cocktails selections are good and strong.
breakfast 4.5 - wide selections but nothing extraordinary. they have eggs station but the eggs were bland. your normal breakfast buffet spread mix of both asians and western
price: a little on the higher side and i’ve spent a fair share of staying in nice resorts around Lombok but no complaints because i know what i wanted
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Price per night from:CAD 149
Posted on May 5, 2026
Guest User
All around an excellent stay.
Between the food, service, hospitality, friendliness, All WONDERFUL.
Beautiful surroundings.
Right on a beach, 5 pools with various depths on premises.
Great for ALL ages
Highly recommended.
Make sure to meet one of the cooks. His name is Zam Zam.
He is a great character. Full of joy and laughs.
Enjoy your stay when you go.
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Price per night from:CAD 49
Posted on Mar 24, 2026
Guest User
I stayed in a female dorm with 3 beds and was very happy with my stay! The location is great and very close to the harbor. The room was very clean upon my arrival, and having a locker/wardrobe right by the bed made me feel very secure when storing my belongings. The bed squeaked a bit, but it didn't bother me much. The bathroom was also very clean, which isn't always a given in dorms/hostels. A towel is provided, but you need to bring your own hand soap/shower gel/toothbrush/toothpaste. It's a very quiet area around the hotel, and there's a fantastic local eatery (Warung) practically next door. I would recommend it to any solo female traveler.
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Price per night from:CAD 10
Posted on May 26, 2024
Rizky Alfi
Comfortable rooms and parking, friendly receptionist, fast check-in process, lots of food selling in front of the hotel
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Price per night from:CAD 22
Posted on Apr 16, 2026|Superior Room
Мария ТопорковаThis is the sweetest and friendliest hotel! Every single staff member is ready to help you at a moment's notice. I had an accident, and the kindest employees at this hotel, every last one of them, helped and participated in repairing my motorcycle and provided me with assistance and support. The rooms are clean and tidy, and housekeeping comes every day. Breakfast was sometimes buffet style, sometimes à la carte. Everything was delicious. The location is superb. But what I'll remember most is the kindness and love from everyone.
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Price per night from:CAD 40