Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Amazing
GGuest UserStayed for 1 night — everything was great!
The residence is conveniently located near Paradigm Mall, making it easy to access shopping and dining options. The host/management was friendly and responsive, and the check-in/check-out instructions were clear and hassle-free.
The unit itself was very spacious, clean, and well-equipped — perfect for larger families or groups. Everyone had plenty of space to relax comfortably.
MMICKEY-MONKEYThis hotel is located in the Austin area, a pretty lively suburb of Johor Bahru. Interestingly, my ride-sharing app showed two different addresses about 500 meters apart. The ground floor is a mall, and the restaurant and lobby are on the first floor. They charged a 300 deposit, but the front desk only gave me a receipt for 100. Good thing I caught that, otherwise, check-out would have been a hassle. The room was spacious enough, the air conditioning worked great, and there was one Chinese channel on TV, which was from Singapore.
FFoodwanderersFriendly and helpful people in this space, with plenty of spaces for working or studying. The environment stays pretty quiet even in the common areas, which makes it comfortable to focus whatever you want to do. Convenient location too, so getting here is easy and eating/buying anything is close by too.
Downside would be that the capsule aren’t fully soundproof and the charging points can be a little slow, but still manageable overall.
GGuest UserHost was very helpful and prompt. CHECK-IN process was smooth and easy.
Like the Doraemon theme. Throw back nostalgic feeling for those fans of Doraemon.
Apartment is clean and neat. NO Odour smell.
if you like Austin Heights, then very good location surrounded by food and beverage outlets.
GGuest UserBest part was the location and having 2 bedrooms in the apartment. On hindsight, should have gone for hyatt at the same building where lobby is accessible within the mall.
For this residence, had a hard time even trying to check in. First of all, the auto reply welcome message told us to whatsapp the number 1-3 day before on check in. When i did, there was no reply all the way even thought the number was indeed under antlerzone.
Had no idea if this was because check in was not ready until after 4pm on checkin day and no choice waited till then. But still no reply so tried to look around for alternative contact number and finally got reply from another of their whatsapp number and only begun check in process then. By then kids was tired and irritated and the instructions givennto access the lobby was not helpful for families not driving. Had to walk up the cars’ slope to reach. Advice on alternative lift and entrances were not helpful.
Families with young children or elderly need to consider these.
GGuest UserGood location with nice view, well made check in and out process with private secure parking. Room is slightly noisy due to cars below but not really an issue. Place was clean, comes with microwave induction cooker and pot, and fridge and freezer.
One very very minor complaint is the lack of bedside tables.
GGuest UserI recently stayed at the JS Hotel and, while the location was convenient, the overall experience left something to be desired. The hotel felt a bit outdated, and the rooms could use some attention in terms of cleanliness and maintenance. It’s clear that the property could benefit from a refresh to improve its comfort and appeal.
On the positive side, the hotel is within walking distance of Aeon Shopping Mall, which is very convenient for shopping and dining. There’s also a convenience store right outside, making it easy to grab essentials.
Overall, if you're just looking for a basic, no-frills place to stay in a prime location, JS Hotel could work. However, if you're looking for a more modern or well-maintained experience, you might want to explore other options.
AAnonymous Userthis is best apartment stay thus far. location of apartment is good. the unit itself is well maintained, clean and considered quite new.
will want to stay again! (oh swimming pool is big! kids love it!)
GGuest UserReceptionist was welcoming and pleasant to talk with, room was decently well maintained (Didn't take pictures) and it felt okay to good for a night's stay. Nearby is Paradigm Mall where the picture was the DipnDip chocolate crepe that I bought, delicious 😋