Featured facilities: Parking, Laundry Service (On-Site)
Great
136 reviews
9.0/10
1 night
From € 132
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8.9/10
Very Good
GGuest UserExcellent hotel, fresh towels every day and a fresh breakfast (potatoes, sausage, omelet, pancakes, apples, bananas, porridge, cereal, yogurt). The main attractions of New York are 40 minutes away, and a shuttle bus to New York stops right outside the hotel. The rooms are spacious, the pillows are comfortable.
TTed DhanaThe hotel room layout was nice with most amenities needed. Fresh coffee is available all day in the lobby area. However, the room and building interior were a bit aged. There were some stained spots on the carpet in our room.
Fitness room was clean and sanitized but lack of weight machines. There were only some drum bells only.
The hotel location is convenient as it is right next to a big gas station with a convenient store for a quick stop for snacks and drinks. Woodbury Common outlet is around 20 minutes drive. Hotel breakfast was good with variety of hot and cold food to choose from. Temperature control in the room was fine with digital control. Front desk staff was very helpful.
IIacobucciNice friendly staff very clean and comfortable would definitely stay there again. Did not try the food had to leave early. Facility was nice I was pleasantly surprised.
GGuest UserThe room is nice and big enough. The breakfast is pretty good with everything you need. The restaurant waiters are very nice. It is a 30-minute drive from Manhattan, suitable for business or travel.
GGuest UserThe screen door to the balcony was broken and the screen ripped apart from its door frame. It would not close all the way or lock. The second issue is the refrigerator was broken and froze everything I put in it. I lost the food I put in it due to it being frozen solid. the back of the refrigerator was completely caked with ice and when I told front desk and asked if the Bistro was still open a few minutes before it was scheduled to close, I got a ”sorry” and the cook was cleaning up and would not make something to replace the lunch I had lost. There was no microwave in the room which would have helped me in this instance, and would help other visitors in the future. The last issue is the bathtub/shower and the most important one. The floor of the tub was not protected with any kind of slip-resistant materials and was as slippery as ice. I did slip when I took a shower but luckily I was able to catch my fall. At 74 years of age, that could have been devastating for me and, in the long run, for the hotel as well. I notified the front desk about this and asked if they had any kind of rubber mat or something I could use to avoid possibly falling and, again, the answer was the same as it was for the refrigerator; i.e. ”I'm sorry.” I was then given two cloth bath mats to put in the shower.
KkiainsOur room is in the 4th floor, but all the kitchen smells will come to the room with the ventilation system. It’s is really a bad issue because any respiratory disease will be transmitted freely in this hotel.
The quilts are extremely uncomfortable.
GGuest UserThe hygiene was quite good. I didn't have breakfast, so I can't comment on that. It's very close to New York and has free parking. I stayed here for one night because I needed to go to the Chinese Embassy the next day to renew my passport. It was a great stay, and the bed was comfortable.
CcalendThe hotel is really nice, every detail is done very well, the service of the front desk lady Lanlan is very good, the check-in is very enthusiastic, and she can consider the guests. I am very satisfied👍
GGuest UserThe entrances to the rooms face each other, so I was a little worried about being seen by others going in and out, but the bed was big, the shower had hot water, and there was a refrigerator and hair dryer. The bus to NY is often about 20 minutes late, but there are many buses. You can't use credit cards on the bus, so you need to have some coins ready or download the app to buy a ticket in advance. I think it was about $5.15 one way to NY. At night, there are no lights or people, and only trucks are passing by, so it's a little scary, but if you run from the bus stop, you can reach the hotel in about 1 minute.