The hotel lobby staff was very friendly. The breakfast was delicious. And since parking was free, I thought it was a very cost-effective hotel. The hotel felt old, but it was 15 minutes away from the San Marcos Outlet, and there were shops and restaurants nearby, so it was nice. Above all, the quiet indoor pool and warm jacuzzi were the best. My legs were sore and tired from walking a long time at the outlet... It was so nice to be able to relieve my fatigue in warm water. The pool water was also warm, so I was able to use it. I will use it again next time.
Now both elevators are out of service when only one was broken when we arrived. The bed is comfortable but the sofa and chairs are not good for sitting more than a few minutes before it is a bother. The pool lock is broken and a family not staying here got out of their car in their bathing suits and treating it like the community pool. There are ****s overgrown through the fence and spa appears to have been broken for months. I gave two stars because the place is clean inside and the staff is very nice but they have no authority to how money on maintenance is spent. I image the people that are in charge of the maintenance budget are very unorganized and have no construction and maintenance skills. This place has so much potential being in a wonderful area. If the place was maintained better it could really fill up and be successful but going by the number of cars in the parking lot last night at check in, this place is failing horribly.