Linthicum Heights Hotels with Parking

The people who provide the airport pick-up service have no idea about customer service. They brought me and a man together. They did not emphasize throughout the trip that it was a favor that we had no right to ask for anything. The man began to insult us and the same thing happened. with the other boy who was even more aggressive with us, the truth is that the service leaves a lot to be desired

The hotel is close to the airport, so the noice from flights can be bothersome for someone who is light sleeper like my husband. Also, I did not know that if i book through trip.com, i don’t get to enjoy my hilton honors benefits, which is surprising. I do generally book through agency for business travel and this is never a problem

This hotel has no breakfast, $18. It doesn't matter, but the black waitress is a bit low.

I made a reservation for a week, but unfortunately had a problem at the airport and couldn't check in on the scheduled day. I called before my arrival requesting a change of dates by email and phone. The attendants showed no interest and hung up on me without offering any solution. I asked for a refund, they ripped me off and started denying contact requests from Trip.com. Furthermore, while I was staying at the hotel, the manager instructed me to cancel the reservations through the app for a refund and discount. When I cancelled and paid in cash, the manager continued to ignore the *********** acceptance request for the refund. I fell victim to a scam by the management of this $500 hotel. So my warning is to look for another hotel, because their policy is not honest with guests.

I looked at all the BWI airport hotels carefully before booking, and decided that the Westin was probably the best. Now having stayed there I'm pretty sure I was right. The place is clean and modern, with a spacious lobby and updated design in the rooms. The blackout curtains are some of the best I've ever seen: I woke up at 8:30am convinced it was still the middle of the night. The bathroom has a great shower, was clean and fully stocked with towels. Really everything I could have asked for.

I will start with the good. The room was clean and the bed was comfortable. Now the not so good. We chose this hotel specifically because they advertised, on the website, that there was a pool, hot tub, free breakfast, and coffee in the lobby. We were visiting our grandkids, and wanted the pool so we could bring them to swim. Well, weren't we suprised when we were told that both the pool and hot tub were closed permanetly, and the clerk even mentioned that they knew it was still advertised as having them on the website. When we asked about the free breakfast, we were told if we wanted breakfast, that was an additional fee, again, some false advertising going on. When my husband went to the lobby the next morning to get some coffee, well no surprise, there was none, just a plastic jug of water. There was a coffee maker in the room with 1 pod, so we did use that. When we asked about some compensation for the false advertising, we were told no. We would not have picked this hotel, if not for the fact they advertised the pool, hot tub, and free breakfast. Oh and just to put a button on it, we went to the bar for a 12 oz bottle of beer. $7.25 for 1 beer, 12.00 for a glass of wine, we thought that was a bit steep, especially since the bar was in the lobby with no atmosphere. So, if you are just looking for a place to sleep, you'll be fine.

It is a minute's drive from the airport and there is a free airport shuttle transfer. It is very convenient.

Quite good, staying at one o'clock in the morning, the bed is a big decoration and a little modern. The downside is that the breakfast at the restaurant was very poor. I walked two blocks to eat breakfast. Suitable for temporary stay for one night

The staff is very accommodating and friendly. The hotel is convenient to everything. My family and I enjoy it there

Traveling for work and needed a quick stay for an early flight. The room was very clean and I was able to catch a few uninterrupted hours of sleep before catching the shuttle to the airport. Would stay again for the convenience to BWI.