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GGuest UserWe arrived at the property and went to the front desk, where two female staffers were preoccupied with something on the computer system. Stood in front of them for several minutes finally asked if this was the Hampton Inn, which they said yes, and went right back to their tasks. Finally, we decided to go to the restroom and then return to the desk where we finally were able to check in. No one said hello asked if they could help us. It was as if we were invisible. Never had this experience at any place before.
BBrtravelStaff - nice
Upper management - not good
Front desk - smells weird
Room - nice
Breakfast - missing items because the managers didn’t purchase what was necessary
AAnonymous UserService was pretty slow when we got there Thursday night. It wasn’t our waitress fault. Not very organized and kitchen seemed slow.
The next morning we had to pay for breakfast. $15.99 for breakfast that is usually included in your stay.
We only booked for one night because we had a grandson in a wrestling tournament and didn’t know if we would need two nights. I wish I had booked the second night with trip. Com and I didn’t because we were right there at the convention center and I walked back over and ask to get our same room for one more night. We got it for almost double the price of the first night and still had to pay for breakfast.
AAndriy LishchynskyyBooke it for my son. He said the hotel was nice and clean, friendly staff, fast checknin.
The very important feature is that they allow 18 year olders to check in
VvernandoOn the outside I was a little deterred but inside is a total difference extremely clean put together nice and comfortable and elegant to taste on the inside for your single nighters