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8.9/10
Very Good
GGuest UserStaff was very friendly. Pool was descent. Gym room was good. I think elliptical need fixed they made a loud noise. Rooms are nice. Bathrooms were nice. Very close to airport. Shuttle lady was friendly but she parked a little far from where I had to go. So I got confused trying to find my way. Was dropped off my baggage claim I was catching a flight.
CCrystalHoliday inn is a great hotel with friendly staff. Breakfast was excellent and filling. Full breakfast not continental.
Staff went out of their way to help when my room fridge wasn’t working. They replaced it with a new mini fridge for my room.
I went for a visit to see my son and grandson and hotel staff welcomed my family.
I will return to Holiday Inn in Mesa Arizona again for sure. Thank you .
GGuest UserLocation was perfect rates were great.. we were there for a softball tournament the whole team stayed here loved it.. bed was a bit short for my 6'1 boyfriend but not bad..
GGuest UserMy Husband and I found this lovely place on trip.com. We just loved it. Lenique she is the nicest lady She made sure we were okay also offered us some cookies. She smiled from the time we got there until the day we left. We will be going back soon.
GGuest UserMy tv was not entering channels, or using guide properly. So went to desk to discuss, thought most likely batteries were weak. She called the lame weak maintenance person. He looked at tv, said it was the gadget at bottom and turned the channels with remote 6” away. I laughed I want to be able to change channels in bed, LIKE AT HOME!! Told him to bring me a functional tv. Didn’t!!!
Told desk clerks, I need a functioning tv , bring one from another room. She said I don’t know which room? I said any room not in use and has a tv that DOES WORK!!! I need a refund
JJeffreyOverall experience is very good! Friendly staff, clean and sanitized rooms, breakfast is good! Ambiance is excellent! We are looking forward to come back there soon, highly recommendable place to stay!
GGuest UserEasy to find and check in. I was okay with the room for the price, but then I couldn't sleep well. Because in the middle of the night above my room a lot of noisy people, possibly cleaning the room was loud and disturbing so I couldn't sleep until very late.
GGuest UserNew owners in the place and the regular receptionist has a dismissive attitude. Some rooms are quite nice and it’s a good deal but be careful, the ‘price’ starts at $44 but after taxes etc it sometimes becomes $75. It used to be about $52 but now it’s at least $62 no matter what the initial cost said. The last room was awful: clogged sink, floors dirty, the door could only be opened by the staff, apparently the key cards didn’t work so you would need to see the receptionist to enter. But other times it is nice.
GGuest UserThe bed was the only issue I had with if having a big dip in the middle of it causing me to roll towards the middle of it nestled in a small valley all nite.