Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 9, 2025
Guest User
Great location for where we needed to go. Nice having Ruby Tuesday right by the hotel. Clean & quiet. Beds were a little on the hard side, but still slept well. It was nice having continental breakfast! Would stay here again.
Show more
Price per night from:JPY 21,162
Posted on Aug 29, 2022
Reidarmawan
The room is comfortable, they have several food for breakfast, it just when it’s too crowded we have to queue for long time. But overall service was great and we enjoy it
Show more
Price per night from:JPY 20,097
Posted on Jun 30, 2025
Kimbrell
Good hotel, what you would expect. We arrived at the airport late so the transportation to the hotel (even though close) was very expensive. Recommend to reserve transportation ahead of time. Stayed for 1 night before our tour group started.
Show more
Price per night from:JPY 17,351
Posted on Jun 18, 2024
Blessing
Hotel is connected to a massive Waterpark which is great for kids but not so fun for a good night's sleep. Walls are SUPER thin. Family next door had a screaming kid for a long time and then the hotel sent an unfamiliar man to our room (two girls) at 10pm to knock and ask us to be quiet. He could have called.
It's massive and very busy so be prepared for a lot of amenities to already be full. Room is clean but with that many people breakfast was filthy. Staff are never at the counter so you have to wait for them to come out of the back. Breakfast was limited and not enough for the people there. I've had better options at other Fairfield's anyway. All the details are cheap -beds and worn / over soft, toilet paper is scratchy, towels are thin and very rough. . . For the cost and significance of this hotel, it's just meh. It seems big but isn't very nice in the details.
Show more
Price per night from:JPY 19,529
Posted on May 17, 2026
Colleen NelsonLoved the historic vibe, the downtown location, and the rooftop bar. The desk attendant was very informative regarding the history of the building but the lobby was very ”tired” and although they were clean and comfortable, the guest rooms were very small. Elevators were dirty.
Show more
Price per night from:JPY 25,234
Posted on May 24, 2025
Robbie L
Stay was good, beds were comfortable, breakfast was a nice variety, and room clean. Was a disappointment that the keys were demagnetized multiple times and we even kept it away from our phones as instructed when it happened the first time. Hot tub was a good temp, unfortunately the jets were not really high functioning and there was barely working, overall nice to soak for a little bit. We would chose to stay here again in the future as the cons were minimal.
Show more
Price per night from:JPY 16,333
Posted on May 24, 2025
Karson 182
It is what I expect. Except that some power outlets of the room are broken, and the AC is not working.
Nonetheless it is acceptable. And for the AC I was informed before check in.
Show more
Price per night from:JPY 16,688
Posted on Jul 7, 2024
Guest User
They have used heavy cleaning chemicals. Rooms smell very strong . Hallway carpets are not clean. Police show up in night. Our blankets have dirty marks. Breakfast is ridiculous. Just a banana and snack. It is a very cheap experience for that price.
Show more
Price per night from:JPY 11,386
Posted on Jul 25, 2025
Anonymous User
Clean room. Breakfast could have been better than processed food. I got charged 5 USD per night from booking through trip.com. The staff told me that it is the fee that they usually charge the guest who book their place through 3th parties. With that, they should inform beforehand. Charging without prior notice is unacceptable.
Show more
Price per night from:JPY 10,747
Posted on Jul 19, 2026|2 Queen Beds, Pet-Friendly, Non-Smoking
LIU CHINCHEN
透由貴公司Ctrip預訂此房型,check in時櫃檯告知,寵物房既使沒有帶寵物需額外酌收20美元,如果不想付這個20美元需要自行跟貴公司更改訂單,因當天才得知此訊息且訂單無法更改,詢問貴公司智能幫手卻要我洽詢櫃檯並配合飯店規定,身為旅客只有被踢皮球的感受。
後續因為時間已晚加上我們不想再與櫃檯來往被迫付20美元款項,請Ctrip協助處理前述情況並爭取退款。
入住103號房,房間內沒有吹風機,詢問櫃檯當下飯店沒有備品,需等待房務送吹風機。
當日約11PM洗好澡,房務人員1:30AM送到吹風機,頭髮都自然乾了我還需要這個吹風機嗎?
針對服務速度非常之慢!
Show more
Price per night from:JPY 15,434