The location and facilities of the hotel are good, but the service is so-so. We booked two rooms, and my eldest daughter's room was not cleaned once in 4 days from check-in to check-out. The Indian waiters were so lazy. We complained to the front desk but there was no response. The service quality cannot be compared with that in China!
This is my second time staying here. The breakfast is very good. It's just near the highway, so the traffic is loud. And now they charge parking fees, which is a bit excessive. The house prices fluctuate a lot. There is Costco across the street, so shopping is convenient.
Posted on Mar 25, 2024|Premium Two Double Room with Lake View
Guest User
Although the room seemed a bit outdated, it was VERY clean. The additional amenities such as coffee and tv access were a plus. My favorite was the sleep well lavender oil, which also came in handy after the trip was over and I was back home. My only big complaint is the parking. You have to use the parking garage which is on the same property and somewhat close, but when it’s less than 20 degrees outside and you have children and luggage to carry it becomes troublesome. Id suggest some kind of heating hallway or tunnel to connect the two.