Residence Inn Tampa Suncoast Parkway at NorthPointe Village

The staff provides exceptional service, creating a welcoming atmosphere. The accommodation's central location offers convenience. Guests enjoy spacious, clean rooms and a diverse, delicious breakfast selection.

Lobby has a large lounge area with plenty of seating. Continental breakfast is popular with many options (bagels, eggs, bacon, waffles, cereal, yogurt, orange and apple juice, etc. -- The food was freshly stocked, although the fruit on offer had seen better days.) Reception service was fast and friendly. We were given a ground floor room down the hall from the convention rooms (there was some noise during the day when events were held). The room looked out onto the basketball hoop and part of the parking lot, so we couldn't open the curtains for more sunlight without being on display. The room was clean and spacious -- full kitchen (refrigerator, stove, dishwasher, microwave, coffee maker, sink, silverware, dishes, pots and pans), desk and chair, sofa with chaise sectional, 2 bureaus with drawer space, a bistro table and two chairs, a flat screen TV in both the living area and the separate bedroom (limited amount of channels to choose from). There were plenty of outlets. Bedroom has a digital safe (happy that this was added, as it wasn't an option during our stay a few years prior), iron/ironing board in closet and outlets in the nightstands. Bathroom had a toilet/tub shower combo (vent works when the lights are on to get rid of humidity, but so-so water pressure) with a separate vanity/sink area outside. Hairdryer and 39 Degrees North toiletries. Hotel is within walking distance of a gas station/convenience store and a few restaurants and a 5 minute drive to a Publix and CVS.

Stay far away from this place! Customer service is comparable to a 1 star motel. Ask to resolve an issue? Nope. They will just say “oh”. I am very disappointed in this hotel and because of this hotel I have lost interest in staying a Marriott member.