Anantaya Resort and Spa Passikudah

Had a lovely stay! The room was clean and comfortable, and the beach and pool areas were just perfect for relaxing. The food was decent, though there’s room for improvement. What truly stood out was the staff—exceedingly warm, attentive, and helpful throughout. Their service made all the difference. Would definitely consider coming back!

We are always so well looked after every time we visit Anantaya, hence why we come back atleast once a year. From having a relaxing time to good food and hospitality, will definitely recommend. We have been coming atleast 7 times. This time, they went out of their way to help us celebrate my mother’s birthday! Big thank you to Athanayaka (Food & Beverage Executive), Lahiru (Restaurant supervisor), Chef Sanjaya and Sathish (Engineering) and to all the other amazing staff. See you next time!

The hotel was beautiful, with clean and comfortable rooms. It was even better than expected ,The exceptional customer service at this hotel impressed me. They were always friendly and asked how our stay was going every time we walked in the door, perfect place for relaxation.

Pros The staff were warm, friendly, and helpful. The beach is absolutely beautiful. Cons Very limited food options — definitely not up to 5-star standards. Rooms are poorly maintained; balconies were dirty with bird droppings, and the bathroom setup was below expectations. Rooms had a noticeable moldy smell. Pillows and mattresses were uncomfortable and in need of replacement. The property had a significant pigeon issue, resulting in excessive bird droppings in common areas. Basic room checks were not conducted — no hot water in the bathroom initially, and the TV remote didn’t have working batteries. Despite traveling with a toddler, we were given a room on a higher floor far from the dining area. Requests for a lower-floor room were declined due to supposed unavailability, showing a lack of basic empathy and training. We had to wait over an hour for hot water just to take a shower. After escalating the issue to the supervisor, we were finally offered a room on a lower floor — contradicting what the front desk had previously told us. The property has friendly dogs, which some guests might find bothersome. However, the real issue is the hotel's lack of care — the dogs aren’t fed or looked after and rely on guests for food scraps. Given the amount of food waste at the property, this is something the management should address. Would I return? Definitely not.

Pasikudah has always been a special place for us, and Ananthaya Hotel feels like home. This was our 5th stay at Ananthaya Pasikudah and our 17th visit to Pasikudah—we absolutely love the beach! One of the main reasons we keep returning is the exceptional service. The staff truly make a difference, and we have to mention Lahiru, the restaurant captain. If you’re visiting with kids, be sure to speak to him—he goes out of his way to ensure everything is perfect. Our kids adore him and the entire team! If you ever have any issues with food or service, Lahiru is the person to talk to—he will make your holiday even more special. Since meeting him, we’ve been coming back every four months! We always book the pool access room, which is ideal for families. The kids love having easy access to the pool, making their stay even more enjoyable. Another must-do when staying here is the morning beach walk. It’s the best time to see the fish and watch the fishing boats bringing in their fresh catch—a truly peaceful and beautiful experience. A huge thanks to Ranika, the General Manager, who is always available to help with anything. His personal touch and commitment to guests make a big difference. If you're looking for a relaxing, family-friendly beach getaway with excellent hospitality, Ananthaya Pasikudah is the place to be! We can’t wait for our next visit.

Here's my detailed review of Anantaya Kalkudah. Needs Improvement: The buffet selection was lacking given the price and star rating of the property. The team does try but they just don't have a premium offering and its really disappointing. The buffer is sparse for options and lacks a 5 star / premium feel. Hands down the worst spread I've seen of any 5 star hotel across the island. The beach towels offered by the property are REALLY bad, almost rags felt awful drying ourselves off with them. Good: The pool is quite spacious. The rooms are also spacious but we had a few minor issues: plug points not working, water ponding in the shower etc. Overall they need better maintainence and upkeep. Excellent: The airconditioning in the room is excellent. Its powerful and cold. The staff are generally very pleasant but they're in a complete cost cutting mode and they're trying to spend the least, price the most with the hopes that guests will be OK with what's offered. Overall, I would choose Maalu Maalu, Amaya Beacg, Uga Beach or Calm before you consider this property! It should be your last resort all things equal.