Anonymous User
There were a lot of ants in the room, and the hotel front desk was unresponsive when I tried to communicate the issue. They didn't offer any solutions. The room photos didn't match the actual room, and the facilities were quite old. It seems they primarily cater to tour groups. The only convenient thing was easy access to dining downstairs. I booked for two nights and found ants, but they wouldn't let me cancel one night even though the problem wasn't resolved. The platform also didn't have live customer service. It was quite a frustrating experience. The ants scattered when I took pictures, but there were many on the floor, in the bathroom, and on the tea counter. I even got bitten, and there were ants crawling on my water cup on the counter and on my luggage.
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