Shuditudouwang
August 11, 2023
The hardware is actually a pleasant surprise. At this price, the hygiene that female guests care about very much, the free fruit in the guest room in the afternoon, and the enthusiastic guest room aunts who are always met in the corridor are all very good experiences.
But my experience since August 11th needs to be stated truthfully.
At 2 a.m. on August 11th, a stranger kept knocking on the door, saying that it was my takeaway, but I didn't buy it. After a hard day's work, you can imagine being woken up at two in the morning. The next afternoon between 14:40 and 15:40, it was another rare break. Two people knocked on the door and said that the takeaway I ordered had arrived.
The most disgusting thing about this matter is that if someone gets the room number wrong, but three mistakes, will it have a real impact on me? Should I be angry? If three different rooms are written as my room number three times, how illogical is this? If it is the same resident, and the room number is not changed three times, disturbing me, how disgusting is this?
What's more, I happen to live alone, so you can imagine how much impact it has on my rest?
Even though I would think more about this issue because I value my own safety, I also considered the reputation of the hotel and chose to check out early. Because there were always people checking out and checking in at the front desk, I chose to complain to the front desk when there was only one man there.
The front desk staff chose the most reasonable refund method for me in many complicated situations, and asked me about the refund process of the platform by phone.
For hotel managers, I want to say that the quality level of guests staying in the hotel cannot be chosen, but can the takeaway link be reviewed in another link? My personal feeling is that I also spent money and I really have no obligation to bear other rooms*****. By the way, the last takeaway, it can be confirmed, was from guest 8332 who was still in the room after 15:00 on the afternoon of August 11. You can't even tell 2 from 3, so don't show up, okay, ***
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