Dunkeld House Hotel

Waiting staff in restaurant friendly and helpful as I was on my own and use a walking stick. Downside was the lift not working and I had difficulties with the stairs. Reception arranged for my suitcase to be lifted up/down which was appreciated. Good atmosphere in the bar particularly when the pianist was playing. No instructions for a complicated TV set but porter came to the rescue!

The hotel is excellent with well-appointed rooms and beautiful grounds. I'd stay here again. The reason for 4 stars instead of 5 is the resteraunt. It's very expensive for what you get - very small portions. Also, while the service was totally acceptable, it's not at a level that you would expect from this type level of pricing. Breakfast was good but it should be noted that we chose off of the menu. The buffet was fairly extensive but the hot food was not very hot, in fact it was look warm. This is an all too often problem with buffet so it's surprising that Dunkgo fothis option when they are supposed to a quality hotel. Finally, I tried on numerous occasions leave a Google review for Dunkeld House but I kept getting an error and it would not let me save it. Other reviews that I did at the same time saved with any problems. They must have opted out of Google reviews somehow.

First time ive stayed in this hotel for a while, it was very run down the last time i was in it, that has improved a little but not quite where you would expect it to be

We had a wonderful two night stay at Dunkeld House Hotel. The staff were friendly and very attentive. We had dinner in the bar on both evenings and the food was excellent. Food at breakfast could be a bit warmer. We used the swimming pool which was fab and the facilities in the spa area were very clean. Our room was lovely.

The service at Dunkeld Hotel was not as excellent as it was last year. I could not find fault with anything in Nov 2022 but Nov 2023 was a disappointment in the overall care and attention of the staff. The food was average, cleanliness was very good in the rooms which I appreciated.

Dunkeld House is a beautiful hotel in stunning surroundings. The food was delicious but the service was a bit slow. Two of our party of six, meals were served a good five minutes after the rest of us. The room has everything you need except ensure if you are looking for a double bed it has a double mattress and not two single mattress with king size duvet over the top. I woke a couple of times because I landed on the line between the two mattresses. Staff are polite and professional and are a credit to their employer. Overall it was a fabulous stay and will go back in the future.

Dinner was late for us 8.30 as the hotel was busy.Taking our order took about 30 minutes.Service could have been better! Cullen Skink soup at £17.50 was a bit expensive.

A shadow of it’s former self. I wouldn’t recommend it aside from the location, but there are better hotels in the area.

We have stayed at the hotel many times over the years and it has always been our favourite place to go for a getaway for a couple of nights as a family of four, however, our experience on this occasion really disappointed I'm afraid to say. Although the receptionists were very pleasant at check-in and checkout and the woman who often helps organise everyone in the dining room was as always, very professional and friendly, it was the staff in the bar/restaurant area who did not meet the usual standard. Items were missed off our food orders more than once and when approached, they acted in defensive and unfriendly manner. It was clear that there was not an effective manager ensuring the smooth running of waiting staff and not one barman/waiter took responsibility for fulfilling an order. It was clear many other guests were experiencing the same frustrations as I observed displeased expressions and rolling eyes! The issue wasn't a lack of staff but rather a lack of good training. Furthermore, we found the staff in the spa facilities to also have an impolite manner and lacked in professionalism. We were put in room 101 I think on the ground floor corner, which we have stayed in before but this time the room definitely smelled of damp which was disconcerting as a health hazard. Finally, we always normally dine in the restaurant at night but the prices are prohibitively high and given the poor service, we weren't prepared to eat there on this occasion.