97 Murray St, Perth, Western Australia, 6000, AustraliaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of European Hotel
8.9/10
Very Good
150 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.5
Service9.2
Cleanliness8.9
Filter by:
Sort by:
All reviews(150)
Positive reviews(146)
Reviews with photos/video(58)
Clean and tidy(37)
Awesome rooms(33)
Easy to get around(21)
Convenient for shopping(17)
Friendly front desk staff(14)
Located downtown(12)
Well designed(9)
Too noisy(9)
Negative reviews(4)
Guest User
Standard Queen Room
Stayed in Sep 2025
Couple
21 review
10/10
Outstanding
Posted on Oct 29, 2025
Excellent location, service, housekeeping and facilities. Only downside was the noisy construction works nearby or next to hotel. Workers were drilling and knocking during wee hours of the night/morning.
Response from Property: Thank you very much for your kind words about our location, service, housekeeping, and facilities. We’re delighted to know you enjoyed those aspects of your stay!We’re truly sorry, however, for the disturbance caused by the nearby construction works. Unfortunately, this external activity is beyond our control, and we completely understand how disruptive it can be, especially during rest hours.We greatly appreciate your understanding and patience, and we hope the construction in the area will be completed soon so that future stays will be much more peaceful. We look forward to welcoming you back for an even better experience.Kind regards, European Hotel
Tow Jong Chiam
Standard Queen Room
Stayed in Aug 2025
Couple
5 review
8.5/10
Very Good
Posted on Sep 30, 2025
very centrally located, near train station, shopping malls, tourist attractions.
our room is at the 2nd floor (highest) and is facing the street and noises even late at night is still very loud.
food wise, ok cos most of the time we eat out.
Response from Property: Hello Tow Jong Chiam,Thank you for taking the time to share your feedback and for including the lovely photos of your room, we really appreciate that. We’re sorry to hear that the street noise affected your rest. Being in the heart of the city can sometimes come with a bit of nightlife activity, but we understand how that can be inconvenient. Please feel free to request a quieter room at the back of the building next time, and we’ll do our best to make your stay more peaceful.We truly appreciate your kind words and hope to welcome you back for another comfortable stay in Perth.Kind regards,European Hotel
MightyM
Basic Single Room
Stayed in Aug 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Sep 20, 2025
The hotel location is near the Perth Station, Perth Underground Station, CAT, and Tranperth bus stop. Nearby restaurants from Western, Middle Eastern, and Asian food. Ideal for shopping.
They met my need to have a quiet room. The room is small. Every day, they did a perfect cleaning. The bed is comfortable. Their reception are helpful and friendly, especially Laura and Tina.
Had a wonderful time and will stay again.
Response from Property: Hello MightyM,Thank you very much for your wonderful review and for sharing your photos with us. We are delighted to hear that you enjoyed our convenient location with easy access to transport, dining and shopping options, and that we were able to provide you with the quiet room you were hoping for.It is also great to know that you found the bed comfortable and the daily cleaning perfect. Your kind words will be passed on to our housekeeping team. Laura and Tina will be especially happy to hear your special mention.We are so pleased you had a wonderful stay and we look forward to welcoming you back again.Warm regardsEuropean Hotel
FancyTravel
Basic Single Room
Stayed in Jul 2025
Solo traveler
15 review
9.0/10
Great
Posted on Sep 1, 2025
Highly recommended for convenience and walking distance from public transport, dining and shopping facilities
Response from Property: Hi FancyTravel,Thank you for your kind review and for sharing your photos with us. It is always a treat to see the hotel from a guest’s perspective. We are pleased to hear that you found the location convenient and enjoyed being close to public transport, shopping, and dining.Your recommendation means a great deal to us, and we would be very happy to welcome you back again whenever you return to Perth.Kind regardsEuropean Hotel
Anonymous User
Standard Queen Room
Stayed in Aug 2025
Solo traveler
2 review
8.5/10
Very Good
Posted on Sep 26, 2025
Convenient location, convenient transportation and thoughtful service.
Response from Property: Hello,Thank you for sharing your review. We are pleased to hear that you enjoyed our convenient location, easy access to transportation, and the thoughtful service provided by our team. It is wonderful to know that these aspects helped make your stay enjoyable.We hope to welcome you back to Perth again soon for another pleasant experience.Kind regards,European Hotel
Guest User
Basic Single Room
Stayed in Jul 2025
Solo traveler
4 review
8.5/10
Very Good
Posted on Aug 22, 2025
This is a great hotel for a traveler! The location is superb, just a short walk from the Perth Railway Station.
Only thing is noise cancellation is mediocre,
my room facing the main street and you can hear odd shouting through the night.
Response from Property: Hi there,Thank you for sharing your feedback. We're thrilled to hear you enjoyed our prime location and found our hotel ideal for travellers.We appreciate your comments regarding the noise levels. While our central location offers easy access to Perth's attractions, we understand that street noise can be a concern for our guests. We would love to welcome you again.Kind regards,European Hotel
Adnil
Basic Single Room
Stayed in Jul 2025
Solo traveler
6 review
9.5/10
Amazing
Posted on Aug 5, 2025
Location of the hotel is excellent. It’s right in the heart of CBD, close to shopping, dining, attractions and public transports. A heritage building with a pub/ cafe downstairs and accommodation upstairs. I enjoy the old fashions of the decor, wooden staircases and small rooftop garden. Thanks for upgrading my room to a Queen size bed room with a window facing the street. Generally is clean and tidy. Service is good. Thanks to Mark and all other Receptionists, they were friendly and helpful.
Response from Property: Hi Adnil,Thanks so much for your lovely review. We're really glad you liked the classic charm of the building and found the location so convenient. It’s great to hear the upgrade worked well for you, and I’ll be sure to pass on your kind words to Mark and the team, they’ll appreciate it.We would like to welcome you back again.Kind regards,European Hotel
Guest User
Standard Single Room
Stayed in Jul 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Sep 3, 2025
Convenient location, walkable distance to train station and city centre. Room quite clean, but occasionally a bit noisy when there are people talking on the corridor.
Response from Property: Hi,Thank you for your wonderful feedback and for rating us so highly. We are glad you enjoyed our convenient location and that your room was clean and comfortable. We appreciate you mentioning the occasional corridor noise, and we will continue to do our best to minimise disturbances so our guests can fully relax.It is a pleasure to know your stay was an enjoyable one, and we would love to welcome you back on your next visit to Perth.Kind regardsEuropean Hotel
Mean Pathamon
Standard Single Room
Stayed in Sep 2025
Solo traveler
1 review
9.0/10
Great
Posted on Oct 28, 2025
Old style hotel in such a great area with reasonable price. Recommend!
Response from Property: Dear Mean Pathamon,Thank you for the lovely review and for recommending us! We’re glad you enjoyed the charm of our old-style heritage building and our central location.We truly appreciate your kind words and hope to welcome you again on your next visit.Kind regards,European Hotel
Guest User
Standard Twin Room
Stayed in Oct 2024
Traveling with friends
25 review
2.0/10
Posted on Nov 23, 2024
I don’t recommend this hotel!
We didn’t have a good experience with the manager and staff of the hotel. Our flight was cancelled and rescheduled to a later date which was out of our control. They didn’t accept to 1. refund our first night we booked but we couldn’t use due to flight cancellation or 2. To change the date, so we had to pay for the new night after the rescheduled flight …they saying that this is the policy full stop, no commercial gesture from their end and they are not flexible at all.
In addition, the hotel is very old and not that cheap and their location is not good (didn’t feel safe). So I recommend that you look for a hotel chain or others that would be better.
We definitely regret to book here based on previous (+) reviews on trip.com!
Guest User
Standard Queen Room
Stayed in Mar 2025
Other
1 review
9.5/10
Amazing
Posted on Apr 21, 2025
The location is very convenient, walking distance to both underground Perth and Perth station. Hotel is good size and comfortable enough for stay. Reception staff are generally friendly and approachable. Daily Room Make up is prefect too.
Shopping mall, food, supermarkets are just next streets. I will come back again during my next visit.
Response from Property: Dear Guest,Thank you for your wonderful review! We're so pleased to hear you enjoyed our convenient location, comfortable rooms, and the friendly service from our reception and housekeeping teams. It’s great to know you had everything you needed within walking distance and that your stay was a pleasant one.We truly appreciate your kind words and look forward to welcoming you back to European Hotel on your next visit to Perth!Warm regards,European Hotel
Guest User
Standard Queen Room
Stayed in Feb 2025
Family
3 review
9.0/10
Great
Posted on Mar 18, 2025
Everything was very pleasant, the service and location was very wonderful. The lift was very helpful as moving my mum around with the wheelchair was manageable. A couple of steps to cope along the way to the room but still able to move about if you take your time.
Response from Property: Dear Hean,Thank you for your lovely review. We’re so pleased to hear that you and your mum had a pleasant stay and that our service, location, and lift made your visit more comfortable. It’s great to know that you were still able to move about with care, despite the few steps along the way.Your feedback is greatly appreciated, and we hope to welcome you both back to European Hotel in the near future.Warm regards,European Hotel
Guest User
Standard Twin Room
Stayed in Apr 2025
Couple
1 review
7.5/10
Posted on Jun 6, 2025
Everything was good except for some smoking smell coming out of my hallway
Response from Property: Dear HTThank you for your kind feedback — we’re glad to hear you enjoyed your stay overall. We’re sorry to hear about the smoking smell in the hallway, and we appreciate you bringing this to our attention.We are a non-smoking hotel and take such matters seriously. Our team will follow up to ensure all guests are respecting this policy so that everyone can enjoy a comfortable stay.We hope to welcome you back to European Hotel again soon.Warm regards,European Hotel
Guest User
Standard Queen Room
Stayed in Jan 2025
Solo traveler
6 review
8.0/10
Very Good
Posted on Feb 25, 2025
The staff were polite and helpful. The location is good for the CBD and transport links, but the street itself has a fair few empty commercial properties and signs of homelessness nearby. The room was OK, didn't have a room safe. Most of the room was clean enough but the carpet could have done with a thorough steam clean-there were a couple of stains.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We're pleased to hear that you found our staff polite and helpful, and that our central location was convenient for accessing the CBD and transport links.We appreciate your honest comments regarding the condition of the carpet and the absence of a room safe. Please know that we take cleanliness very seriously, and your feedback has been passed on to our housekeeping team for review. We’re also continuously working to improve the comfort and security of our rooms.Thank you again for staying with us — your insights help us improve, and we hope to welcome you back to European Hotel in the future.Warm regards,European Hotel