I'm a bit frustrated. I stayed for two nights, and when I came back to the room around 5:00 PM on the second day, I found that housekeeping hadn't been done at all. I tried to call the front desk to ask for some water, but the phone in the room was broken. So I went downstairs to the front desk in person. They only gave me two small bottles—just 296ml each—even though on the check-in day, there were at least five bottles of the same size in the room. When I asked for more, they refused. The service attitude was also pretty underwhelming. The next day, we had to wait another fifteen minutes at the restaurant just to get our breakfast served. Overall, the service at this hotel is really poor – they really need to show more enthusiasm. (And on top of that, they even forgot to clean our room!)
