This is not a hotel. The people at the desk in the entry hallway (it's not a "lobby" like a hotel would have) are friendly and competent, but more like the front desk at an apartment building. There seems to be only one person on duty at a time. This is more of a corporate apartment for longer stays. For that purpose, it was a good deal for the money.
The elevator lobby is dimly lit and gloomy. Sometimes deliveries for building residents sitting around there in shopping carts.
Is there housekeeping other than between guests? We wouldn't know.
Kitchenette is adequate, but the modern style cabinets are delaminating and the dishwasher was loose in its under cabinet position. Bathroom was large and well-acquitted.
The stylish furniture in the promo pics turns out to be a bit drab and worn in person (tip for the designers of this space: don't have a Danish modern type armchair with light colored fabric in a high usage environment).
The special coffee pour-over set about which much marketing effort seems to have been focused was not ready for prime time, with the scale/timer not working.
Pros: Again, the front desk people are super nice (5 stars for them). Apartment was big and clean, and wifi was OK.
Parking across the street was very convenient. You will pay big city prices for the privilege, but paying for convenience is how things work in a big city.