Movenpick Villas & Residences Phu Quoc

This hotel is super chill… i like this hotel so much .. all the family members enjoy the moment of the stay

We had our shampoo run dry and had to ask housekeeping for refill, the foot towel was not replaced after housekeeping was completed  on 1 day  Other than that we had a pleasant stay and the staff are very friendly and polite

My stay at Mövenpick Phu Quoc Resort unfortunately turned out to be a major disappointment. Hygiene issues were the main concern. For two consecutive days, tomcats (rove beetles) appeared in the room. This is not just unpleasant but potentially harmful, as contact can cause skin irritation — which I experienced. There were also many tomcats in the corridor on the same floor. When I raised this issue, the response I received was that “the weather is changing.” In my view, a 5-star resort should manage such risks proactively and consistently, regardless of weather conditions. After I raised my concern, the pest control came, however on the very next morning there was a new tomcat. The balcony door was closed at all times. Room cleanliness was below expectations. There were visible stains on bedsheets and pillows, and overall the room did not feel properly cleaned. Food quality was inconsistent. Breakfasts were excellent — varied and well-prepared. However, the juice bar was disappointing. After ordering a mango juice, I received a very diluted drink that contained half a mango blended mostly with water. Saw that being mixed with my eyes. Overall impression. Given my previous stays at other resorts and apartments in Phu Quoc, this experience stands out negatively. I was relieved to leave, as I have not encountered such issues elsewhere on the island. Conclusion: The hotel has potential (notably in its breakfast offering), but significant improvements in hygiene control and service consistency are necessary to meet 5-star standards. P.S. The resort territory is outstanding.

Location is quite far from city but near Vin Safari and Vinwonder; Also private beach for swimming.

The Location isnt within walking distance to anything but very easy to get around to places with a taxi. Staff were friendly and helpful, the resort is big enough to not need to leave for a few days, maybe even a week ! Multiple pools and sunbeds that we didnt have to fight for, drinks and food can be delivered to the sun loungers, even at the beach. The beach club was amazing and has views of the pool and the sunset ! I recommend going there ! It seemed easy for parents to do their thing whilst their kids play in the water and a very safe atmosphere, but also as someone who doesnt have kids, they have enough areas where you dont feel surround by children and families as well. The gym is great ! They also have various classes for adults everyday at different locations around the resort. There are multiple restaurants and happy hour every evening at the beach club. Breakfast was fine - theres variety but also the same options everyday, plenty to choose from but not much day to day variety - the egg station is great ! Any kind of egg any kind of way ! - Just make sure to go early to breakfast because it gets INSANELY BUSY from around 9am , people literally fighting over watermelon chunks. Chocolate hour is really fun ! But again everyone fights for those watermelon chunks even though there are endless plates of them ... but its a free hour with chocolate fountains so not too much to complain about there ! All the restaurants are great and one of them does a different BBQ style buffet meal each evening, theres also live singers and foam parties - theres so much going on and sometimes different every single day ! Had a great time, a really lovely resort overall ! (P.s they even left a birthday cake upon arrival! So kind!)