M Hotel Phu Quoc

on the 2nd day after the first night, I requested housekeeping to change new bedsheet cos I could feel the bedsheet was dusty and my nose was very sensitive. Quite disappointed when I saw the bedsheet remain unchanged as the staff did mentioned they are saving the earth. Then they should not let us have the option to put our request to change bedsheet on the bed. Room lights were very dimmed, unable to do make up in the dimly area. Other than that, overall the stay was okay and rooms are spacious.

Such beautiful hotel. The only bad thing about it is how little you’ll want to pull yourself away from it to go anywhere else. The bar and pool are lovely! Great location and worth the price.

The Good: If you like waking up to the sounds of waves crashing, this is the perfect place for you. Rooms of the ocean view provides an obstructed wide view of said ocean. My room was generally quiet with minimal noise from other occupants. Gym was small but relatively adequate. Did not try out the complimentary spa service. Easy to find location for grab cars. Complimentary airport transfer and luggage care. The Not-so-Good: Water pressure was not sufficient in the showers sometimes. And the temperature of the water fluctuates, the indicator would be on "cold", but it's steaming hot water that comes out, so be mindful to observe the water temperature. Given that my room is all the way up, I imagine any heavy rain or thunderstorm would be quite the experience for the traveller so be mindful of the weather when making a reservation. (Luckily the weather was clear during my stay)

Very warm and friendly service, especially from the staff Thanh. The room is cozy, and they even prepare the key card in advance so the room is cool the moment you enter. There’s a bathtub, sea view, and the pool is cleaned daily. Breakfast is delicious, and the room even provides free Coca-Cola,especially the smell of bath salt and shower gel i really love it . The location is excellent, and they offer free airport shuttle service. Highly recommended!

Very nice hotel and the view is the most impressive! The staff and hotel management is good and they impressed me a lot for the whole trip. Sprcially thanks THANH for the good service.

Thao and Thinh are very nice and helpful. I booked a standard room and they upgrade to a sea view room for us. Transportation is convenient, just a 5-minute walk to the night market. There are also many spa nearby. I will definitely choose this hotel again next time.

Despite the first day was raining day, the sea looks on sunny day. Hotel is in center of the town. Convienent. And friendly front desk. Fulfil my expectation to go at low peak season. Less crowd.

Good location! Friendly staff!