M Village Phu QuocNo.5 of Four-Star Hotels in Phu Quoc Island
LÀNG M PHÚ QUỐC
179 Tran Hung Dao, Duong To, Phu Quoc Island, Kien Giang Province, Vietnam
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Rooms (109)
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10/10
hooni89
10/10
ZRK
Featured (10)
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Exterior (21)
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10/10
sansy1977
Dining (14)
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10/10
Guest User
10/10
Elizaaaaaaaaa
Leisure & Recreation (36)
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10/10
igbs
6.5/10
Guest User
Public Areas (25)
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8.0/10
Guest User
9.5/10
iamhyunak
User Uploads (115)
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10/10
ScorpioshaTasha
2.0/10
Adrianlim
10/10
Guest User
10/10
Meiching
10/10
ScorpioshaTasha
10/10
ScorpioshaTasha
Near Hotel (23)
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10/10
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10/10
ScorpioshaTasha
Other hotel pictures (69)
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10/10
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9.5/10
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Guest Reviews of M Village Phu Quoc
8.4/10
Very Good
124 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.0
Service8.5
Cleanliness8.4
Adrianlim
Cozy Double room - Tropical Village
Stayed in Apr 2025
Solo travellers
4 review
2.0/10
Posted on May 19, 2025
I rarely write reviews, but my experience at this hotel was so awful that I feel obligated to warn others. From the moment I checked in, things went downhill fast.
First, I was shocked to find a snake in my room. Yes, an actual snake. That alone should’ve been enough to leave, but it didn’t end there. The room was infested with cockroaches, which made it impossible to relax or feel safe because I was awake midnight cause cockroaches crawl on my face! Too bad I can’t upload video here, the room is like cockroaches playground everywhere.
When I approached the staff about these serious issues, their customer service was shockingly unhelpful and dismissive. There was no apology, no urgency, and definitely no offer to make things right. It felt like they didn’t care at all about guest safety or comfort.
This was by far the worst hotel experience I’ve ever had. I highly recommend you avoid this place at all costs. There are much better, safer options out there.
Response from Property: Dear Ms./Mr. Adrianlim,Warmest greetings from M Village Phu Quoc. Thank you for taking the time to tell us about your experience at M Village Phu Quoc. We appreciate your time and effort to share to us about your recent experience with us and please allow us to express our sincerest apologies if there were any issues which did not meet your expectation during your stay. We strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please be assured that we always take guests' comments seriously and ensure that we are endeavoring to refine the services to achieve the highest standards and prevent future occurrences. Besides, due to our resort is designed to maintain a tropical garden, although we do pest control 3 times a month, sometimes small animals and insects still appear, which is inevitable. We hope to have more opportunities to serve you in your next visit with the pleasant and amazing innovation of our resort. Sincerely yours, The management team
HungBilly
Exotic Joy Double House
Stayed in Jan 2025
Couples
1 review
8.0/10
Very Good
Posted on Feb 9, 2025
Hotel location is good , facilities have swimming pool and gym ( but gym can provide more equipment) breakfast counter have noodle , rice and egg counter, hotel check out time is 1200, if they can extend more two hours , that’s much better !
Anonymous User
Exotic Joy Double House
Stayed in Aug 2024
Couples
7 review
10/10
Outstanding
Posted on Sep 23, 2024
Amazing hotel and good vibes. Very clean too
Syaheed Zaki
Cozy Double room - Tropical Village
Stayed in Feb 2024
Travel with friends
2 review
9.5/10
Amazing
Posted on Mar 30, 2024
I recently stayed at a hotel that left a great impression on me. The staff was incredibly helpful and friendly, which made my stay even more enjoyable. The rooms were also really nice and had good facilities, which was a huge plus. I particularly enjoyed the delicious breakfast that was served every morning, it was a great way to start the day.
However, there were a few cons that I noticed during my stay. One of the issues was that the taxi drivers often confused between M Village and M Resort, as there were two M hotels located next to each other. This was a bit confusing and caused some inconvenience for us. On our last few days, some open burning was happening next to the hotel, which made our room smell a bit smoky. But when we complained to the staff, they immediately changed our room to a different one.
Overall, though, I would still highly recommend this hotel to anyone looking for a great place to stay.
iamhyunak
Garden Double House
Stayed in Nov 2023
Couples
8 review
9.5/10
Amazing
Posted on Dec 25, 2023
Good location, Kind staff , delicious breakfast but when the weather is windy quite noisy because of the wind.
Vanessa___
Cozy Double room - Tropical Village
Stayed in Nov 2023
Solo travellers
33 review
9.0/10
Great
Posted on Dec 23, 2023
Average:)
Guest User
Garden Twin House
Stayed in Apr 2025
Couples
2 review
10/10
Outstanding
Posted on May 24, 2025
The staff are all friendly and the accommodation has a Vietnamese atmosphere.
It was a honeymoon, so the accommodation was pretty and cozy.. I was touched🥹
They say there are a lot of mosquitoes, but there is mosquito repellent, and I didn't get bitten even after staying for 3 nights.
I took a Grab when checking in, but when they told me to go to M Village, they went to Tropical and moved again.
It was a short distance, but they took me there.
There are two M Village accommodations, so make sure to check before you arrive so that it's not a hassle for both of you!
Breakfast is also delicious.
I didn't like Vietnamese food, but there were kimbap and rice balls for breakfast👏
I'll visit again👍Thank you. I'll rest well.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your positive feedback about your recent stay at M Village Phu Quoc. We are thrilled to hear that you had a pleasant experience and were satisfied with our services. It is always rewarding for us to receive such kind and encouraging words, and we look forward to welcoming you back soon.Best regards,The management team
22222스리
Cozy Double room - Tropical Village
Stayed in Apr 2025
Travel with friends
1 review
9.5/10
Amazing
Posted on May 20, 2025
The hotel front desk staff was friendly and the restaurant staff was friendly too. However, there was a lizard in the room and the water leaked a little in the bathroom, but other than that, everything was good.
Original TextTranslated by Google
Response from Property: Dear Ms./Mr. 22222스리,Thank you very much for taking your precious time to share your pleasant experiences during your stay at M Village Phu Quoc.We are very pleased to receive the very positive feedback and satisfaction from the services you have experienced here. Your compliments will help us have more motivation to continue to improve and improve service quality further in the coming time to meet all customers' expectations. Besides, your feedback will be sent to the relevant departments for better monitoring and improvement. In addition, due to our resort is designed to maintain a tropical garden, although we do pest control 3 times a month, sometimes lizards and insects still appear, which is inevitable. Besides, please do not worry because these animals are very popular in Vietnam, friendly and do not harm humans, they only eat insects and mosquitoes.We hope to have more opportunities to serve you on your next visit to our resort as well as Phu Quoc Island. Best regards, The management team
hooni89
Cozy Double room - Tropical Village
Stayed in Mar 2025
Couples
6 review
10/10
Outstanding
Posted on Apr 16, 2025
Among the hotels I've been to in Phu Quoc, the swimming pool felt the clearest. The depth was also good, and I felt like I was really in nature. The breakfast wasn't very varied, but it felt like they had chosen well and focused on it.
The food was good. The mart was close by, and the location was good. There were also good restaurants nearby, so it was a good place overall. I'll have to book again next time I come.
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6/12
Response from Property: Dear Ms./Mr. Hooni89, Warmest greeting from M Village Phu Quoc. We are so pleased that you were enjoyed your stay with us! We thank you for taking the time to share your experience, also suggestion. Your feedback will be an encouragement to all of our staff as we strive to continuously improve the quality of our services and we look forward to welcoming you back to our resort soonest. Best regards, The management team
Guest User
Cozy Double room - Tropical Village
Stayed in Mar 2025
Couples
1 review
10/10
Outstanding
Posted on Apr 19, 2025
It's really great
Apart from the cost-effectiveness, those who are not very sensitive will be very satisfied. I didn't expect much because bugs come out and you have to walk a lot,
but I'm more satisfied than I imagined and I'm satisfied enough to stay here again next time.
The swimming pool is also the best. It's quiet and 160m, so there's plenty of time to play. I swam for 2 days 🏊🏻♀️ The staff spoke English and Korean and were all very kind. Especially my, anh at the reception desk, thank you Nguyen for helping me. I really want to come again. I'll come again ^^ Wait, I'll remember you 😀😀
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6/7
Response from Property: Dear Valued Guest, Warmest greeting from M Village Phu Quoc. We are so pleased that you were enjoyed your stay with us! We thank you for taking the time to share your experience and we will ensure this information is shared with the team to show how they have exceeded your expectations. We hope to have the opportunity to welcome you again in the future soonest. Best regards, The management team