Hotel is good but need some improvement
pros: -large area, pools are big enough
-HSKP is nice, room make up was quicky with quality
-F&B staff keep smile and service even in peak hours; food price is resonable
- Bellman are nice and helpful
cons: -Reception staff seems lack of experiences
not feeling with warm welcome, may be too busy
-Welcome desk should standby staff.. cant find help after arrived hotel
- pool hygiene need to improve, sun chairs and tables are dirty and moldy. staff using blue towel to clean tables