502/3 Patak Rd, Mueang Phuket, Phuket Province, 83100, ThailandView Hotel Details
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Centara Karon Resort Phuket Guest Reviews
4.2/5
Very Good
76 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(76)
Positive reviews(70)
Reviews with photos/video(39)
Awesome stay(22)
Great swimming pool(12)
Delicious breakfast(10)
Perfect for kids(8)
Classy environment(7)
Nice sea view(6)
Close to beach(5)
Has facilities for children(3)
Negative reviews(6)
Guest User
Deluxe Ocean View King
Stayed in Feb 2025
Solo travellers
1 review
3.5/5
Posted on Mar 7, 2025
A decent hotel that has undergone big renovation recently.. they said it took almost 2 years to do the overhaul renovation though there are still hits and misses as pristine it is not. Hits - rather new and modern looking. Pretty sumptuously buffet breakfast with smiling service staff although I wish they will brush up on their command of their English language for ease of effective communication.
Misses:
The elevator is old and not renovated. Well the guest room which I stayed in is decent with big floor to ceiling windows on both sides with mountain and a far away ocean view, the bathroom is not the most practical. Furnishing and fixtures are also of sub-par quality.
Location wise this comes down to personnel preferences. It’s tucked away inside a very busy chaotic, old street filled with shops, restaurants and bars. Whilst is rather convenient in that regard, I personally prefer to stay somewhere in a far less busy and bustling street. Especially when the neighbourhood is rather hideous looking filled with old ugly buildings and even uglier and mind boggling is the overhead wires / cables running across the buildings. What an eye sore for seekers of idyllic vacation.
I will rather choose to stay in a neighbour hood such as Kata Noi or Nai Harn Beach. Or at least on the promenade facing ocean side of the Karon away from the maddening crowds and many hideous surrounding sights. Thus, alas the location and neighbourhood of Centara Karon for me was def the least desirable part of my entire stay this time in Phuket.
Response from Property: Dear Value guest,Thank you for choosing us as a destination recently and for taking your time sharing your feedback here in this forum.Your feedback is vital in helping us to make improvements so that we can meet future expectations. We very much hope to welcome you back when you are next in Phuket.Sincerely yours,The Management
Inder23
Superior City View Twin
Stayed in Jan 2025
Family
1 review
4.0/5
Very Good
Posted on Mar 7, 2025
A Great Family-Friendly Stay!
We had a fantastic week at this resort! It's perfect for families—our 2-year-old absolutely loved the kids' pool and kids' club. The atmosphere was welcoming, and there were plenty of activities to keep both kids and adults entertained. Highly recommend for a relaxing family getaway!
Response from Property: Dear Inder23,Thank you for your review of your recent stay. We are delighted to hear about your great experience with us!Hope we will have the opportunity to welcome you back in the near further.Sincerely yours,The Management
Guest User
Superior Ocean View Twin
Stayed in Dec 2024
Family
2 review
3.7/5
Posted on Jan 27, 2025
We loved the kids pool and all the kids activities. The staff made sure we stayed comfortable despite the bad smell coming from the bathroom. Overall great hotel for families
Response from Property: Dear Valued guest,Thank you very much for your candid review of your recent stay at our hotel. We all pleased to know that you have overall enjoyed your visit.We look forward to welcoming you back again in the near further. Sincerely yours,The Management
Geeson
Deluxe Pool View King
Stayed in Dec 2024
Family
70 review
5.0/5
Outstanding
Posted on Mar 12, 2025
Good location. Kids love their breakfast and pool
Response from Property: Dear Geeson, Thank you for choosing us as a destination recently and for taking your time sharing your feedback here. We look forward to welcome you back in the near further. Sincerely yours, The Management
Anonymous User
Superior Ocean View Double/Double
Stayed in Dec 2024
Family
7 review
4.5/5
Great
Posted on Jan 30, 2025
Nice hotel with pool access
Response from Property: Dear Valued guest,Thank you very much for being with us recently and your feedback during your stay. We look forward to welcoming you back again in the near further.Sincerely yours,The Management
Julia_sid
Superior Ocean View King
Stayed in Jan 2025
Couples
1 review
4.5/5
Great
Posted on Feb 20, 2025
A gorgeous hotel. We booked for 3 days, the room was superior with a sea view. The building is closer to the street. 1801. 8th floor. Everything is controlled by the door - air conditioning, light, you can see the sea. The room is newly renovated, fresh, beautiful design, huge bed, crispy snow-white linen, awesome robes - both size and quality! Well, in general, everything is a 5. There are two pools, we went to the closest one. Clean, they check the water with test tubes, clean it. Very clean. About the hotel - one minus - the music blares until one in the morning so much that I could not fall asleep with earplugs. The breakfast is excellent, like everywhere in Thailand. Buffet, scrambled eggs, omelets, fruit, some hot dishes, pancakes. You will definitely not go hungry. The coffee machines did not work one day when we were there, we did not want to wait for them to start up. In general - only because of the area and the drum music - I will not come again.
Original TextTranslated by Google
Response from Property: Dear Julia,Thank you for being with us recently and for taking your time sharing this excellent review. We were pleased to read you enjoyed your stay. We very much hope to welcome you back when you are in Phuket.Sincerely yours,The Management
Guest User
Deluxe City View King
Stayed in Dec 2024
Family
14 review
2.2/5
Posted on Feb 14, 2025
I booked a deluxe room, the room was just so so, similar to Home Inn in China, the bathroom was always smelly and very small. There is a construction site nearby that is still under expansion, there are several pools, suitable for children to play in the water, the staff is very good at leading the pace, the children had a lot of fun. 1870 a night, still too expensive, maybe because of the Chinese New Year. There are more Russians, rich breakfast, very good location near Karon Beach, the hotel is right outside the night market, very lively, many people. Karon Beach is very beautiful. The whole trip was still very pleasant, the service was average, maybe because there were too many people. Karon Beach is worth a visit!
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you for being with us recently and for taking your time sharing your feedback here.Look forward to welcoming you back again in the near future.Sincerely yours,The Management
Guest User
Superior Ocean View King
Stayed in Dec 2024
Family
35 review
4.7/5
Amazing
Posted on Feb 3, 2025
Good service, good location, good breakfast, but I booked two superior sea view rooms, but ended up with one with full mountain view, which was very disappointing. I didn't want to argue during the Chinese New Year, so Ctrip finally refunded the price difference. I hope they won't play tricks in the future!
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you for being with us recently and for taking your time sharing your feedback here in this forum. Look forward to welcoming you back again in the near future.Sincerely yours,The Management
DaClianAmaoT
Deluxe Pool View Double Double
Stayed in Dec 2024
Family
12 review
3.7/5
Posted on Feb 22, 2025
The room is quite big and clean, with a 1.35m bed, which can accommodate two adults and two children. The front desk service is not very good. We were supposed to check in at 3:00, but we couldn't check in after reminding twice at 3:30. Other white people had checked in. Later, we called Ctrip to check in. It's not cost-effective for more than 2,000 yuan a night during the Spring Festival, but it's ok for normal stays. The hotel doesn't have its own beach, so you have to walk along the street to get to the beach, which is a bit inconvenient. But the beach is still beautiful
Original TextTranslated by Google
Response from Property: Dear DaClian,Thank you very much for your candid review of your recent stay. Your feedback is extremely valuable to us. Very much hope to welcome you back when you are next in Phuket.Sincerely yours,The Management
Guest User
Superior City View Double/Double
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 30, 2025
Overall it's OK, maybe the hotel has been renovated for a long time, the facilities are a bit old, the service is very good, and it is very convenient to Karon Beach
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you very much for your candid review of your recent stay. Your feedback is extremely valuable to us. We very much hope to welcome you back when you are next in Phuket.Sincerely yours,The Management
Rendanruju
Deluxe Pool View Double Double
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The hotel is far from the airport, the environment is very good, it is very convenient to go to Karon Beach, just a few minutes walk, 200🐷 to rent an umbrella and a lounge chair, it is really great, I really recommend it, I love this beach so much, there are few people, beautiful! It is also convenient to eat, there are many small shops on the roadside. It is not very convenient to take a taxi, Grab is very expensive, the hotel porter can help to call a taxi, but it is also expensive.
Original TextTranslated by Google
Response from Property: Dear Rendanruju,Thank you very much for your candid review of your recent stay. Your feedback is extremely valuable to us. We very much hope to welcome you back when you are next in Phuket.Sincerely yours,The Management
Guest User
Deluxe Pool View King
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 4, 2025
There is a night market right outside the door, so I don't think there is any need to go to the frog night market or anything like that. The hotel is very high-end, but I don't know why there are so few reviews. The swimming pool is also very fun with a big slide that the children like very much. The service is also good
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you for choosing us as a destination recently. We all pleased to know that you have very much enjoyed our hotel.Look forward to welcoming you back again in the near future.Sincerely yours,The Management
Guest User
Deluxe Family Suite King
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 1, 2025
I like it very much.
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you very much for your candid review of your recent stay at our hotel. We all pleased to know that you have overall enjoyed your visit, your feedback is extremely valuable to us. Look forward to welcoming you back again in the near future.Sincerely yours,The Management
WENLIN
Deluxe Ocean View King
Stayed in Jan 2025
Couples
3 review
4.5/5
Great
Posted on Mar 2, 2025
The hotel is newly renovated. The photos on the booking website are old. You can check the official website. It is very modern and simple. There is a 711 at the entrance of the alley. It is quiet in the bustling city. It is a five-minute walk from the beach and the main street. It is very good.
Original TextTranslated by Google
Response from Property: Dear Wenin,Thank you very much for your candid review of your recent stay at our hotel. We all pleased to know that you have overall enjoyed your visit.We look forward to welcoming you back again in the near further. Sincerely yours,The Management
o.k.i.
Deluxe Pool View Double Double
Stayed in Jan 2025
Family
2 review
4.0/5
Very Good
Posted on Feb 26, 2025
It will be a great hotel when the building is finished.
But that doesn't really matter.
Unfortunately there is a lot of rubbish lying around.
Breakfast is great and the coffee is excellent.
The rooms are also very well furnished and new.
Original TextTranslated by Google
Response from Property: Dear O.k.i,Thank you for being with us recently and for taking your time sharing your excellent review here. We were pleased to read you enjoyed your stay with us. We wish to welcome you back to Phuket during a future holiday.Sincerely yours,The Management