The front desk service was warm and friendly, with staff proactively greeting guests and responding quickly. The location is relatively quiet, and it costs around 200-500 Thai Baht for a taxi to tourist attractions. It's in the same complex as a residential area and is heavily Russian-influenced, with very few Chinese tourists. This could be challenging for guests who rely on English, as they have Russian-speaking staff, but that's not the main issue...
1. The key card system has a bug; you can only get a maximum of two cards. If you try to get more, even the original ones stop working.
2. You're limited to six filtered water bottles at a time; if you request more, you won't get them.
3. Room cleaning isn't daily; it's done every two days.
4. The bedside power outlet had poor contact and needed to be repaired twice. It was finally fixed by noon, otherwise, charging devices would have been a hassle.
5. Some power switches are loose, and the sliding door makes a noise. Light sleepers should be aware of this.
6. Most importantly, there's a serious design flaw with the bedding. The mattress is smaller than the bed frame, and my family and I repeatedly bumped our knees on the bed base. I even got a significant bruise, though thankfully it went down the next day after applying an ice pack.
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