Impiana Private Villas Kata Noi

This is a villa that you can’t get out of once you get in. Stay for 2 nights. It’s impossible to have any other itinerary. It’s so comfortable. It’s great.

The boss upgraded our room for free. The hotel is a bit old but the space is large and comfortable. Overall it is very good and the service is great. I will stay here again next time. The sunset in front of the hotel lobby is particularly beautiful.

Very average hotel, costing nearly 11,000 yuan, the facilities are very old, the hair dryer is very bad, it is estimated that there are only 88 hair dryers in China, the air conditioner is very loud, it is impossible to sleep at night, the quilt cover is torn

The facilities are indeed a bit old, but the sanitation is clean. The sea view is definitely worth it at this price. Friends who like independent infinity pools are right to choose this place.

The view of the pool from the room was okay, and the sunset was beautiful. Facilities: It's okay, but it feels a bit old and the door doesn't feel secure. It's a simple key to open the door. But the environment is very quiet because there are not many people. Hygiene: OK Service: It is not recommended for girls to check in by themselves. They need to walk up two flights of stairs by themselves. It is really tiring to carry luggage to the lobby, and then there will be people in the lobby. The service staff saw us and said: You can put it on something similar😅 Nobody told us we could put it on it. There is no one at their gate, and there is no sign saying that you can put it on top first. Just write downstairs is the lobby. At least write down that you can put your luggage here first, and someone will come up to pick it up later. 🥲🥲The direct experience is greatly reduced. There are other things I won’t go into details.

The room facilities are very old, and the hotel service is too poor. The service staff does not match the price at all!

Very beautiful hotel, the scenery is super beautiful, the swimming pool is very clean, and the breakfast is delicious😋. When I left, the hotel also helped me find a car to the airport. Thumbs up👍

I booked a room for 2,400, but the middleman in Thailand secretly changed it for me to a room for 2,000. I didn’t find out until I arrived. It was around eight o'clock in the evening. I was so tired with my luggage that I could contact people everywhere to deal with it. Maybe the Chinese are easy to bully, maybe more than once. The scenery of the hotel is still very good

I stayed in a hotel with more than 10,000 guests for four days. Before I checked in, I sent an email to ask about the tour group. No one responded, so I felt something was wrong. On the second day of check-out, I found that important items were missing. I couldn’t get through to the hotel on the phone, and no one responded to the email. I asked Ctrip for help. The hotel replied that the things were found, and then gave us a new email address, and we sent emails to contact; On the third day, the hotel still didn’t reply, so I contacted Ctrip again, and replied with the third mailbox on the afternoon of the third day, saying that my colleagues made a mistake and I couldn’t find anything. Now there are new guests staying and they will be checking out in 3 days Please help me look for it again; we asked if we could look for it every day while cleaning? On the fourth day, there was still no reply. I called someone from Ctrip and said that they couldn't get through the phone either, and the agent didn't reply either. On the fifth day, there was still no news; On the sixth day, the guest checked out and still no reply to us. The communication process was extremely desperate. Such a casual and irresponsible attitude really scared me. Friends who consider safety, I suggest you avoid lightning. . . We would like to express our special thanks to Xiaolu, Ctrip’s after-sales service representative, for helping us follow up and provide timely feedback on the progress!