Wyndham Pingtan

Wyndham Pingtan Reviews

Wyndham Pingtan

No. 8 Qilin Avenue Middle Section, Comprehensive Experimental Zone, Pingtan County, Fujian, ChinaView hotel details
Wyndham Pingtan
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Guest Reviews of Wyndham Pingtan

9.2/10
Very Good
4384 review
Verified reviews
Location9.1
Amenities9.1
Service9.1
Cleanliness9.3
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All reviews(4384)
Positive reviews(4244)
Reviews with photos/video(1464)
Friendly front desk staff(739)
Delicious breakfast(632)
Close to train station(326)
Clean pool(196)
Great swimming pool(196)
Offers pick-up/drop-offs(99)
Delicious buffet(47)
Has play area for children(28)
Negative reviews(140)
Guest User
Deluxe Queen Room
Stayed in Mar 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 20, 2026
The facilities are excellent; the room was fantastic, very quiet, and spotlessly clean. The bed was incredibly soft, making it hard to want to get up! The lady at the front desk was very gentle and thorough, explaining where all the hotel amenities were. The bellboy was also very thoughtful, helping us with our luggage and showing us to our room. It was a very pleasant stay—highly recommend!
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Response from Property: 尊敬的賓客您好,感謝您於百忙之中與我們分享您的入住體驗。非常開心得到您對我們的讚許,也非常開心您在我們酒店度過了一個美好假期。酒店所有員工都會竭盡所能為所有賓客提供最貼心最周到的服務。再次感謝您選擇入住我們酒店,我們衷心期待您的再次到來
Wenjianzhuanshuzhushou
Deluxe Queen Room
Stayed in Jan 2026
Business traveler
40 review
1.0/10
Posted on Feb 22, 2026
The hotel room's heating system was stuck on, and the temperature was far too high at 31 degrees Celsius. I woke up multiple times during the night because of the heat. When I contacted the hotel in the morning, they were incredibly unhelpful. I was on the phone for 20 minutes, and no one came to the room to fix it; I actually had to go down to the front desk myself to ask someone to come up. On top of that, the lighting in the room was extremely dim, with only a few accent lights. I chose this hotel because of the Wyndham name, but it turned out to be the worst Wyndham property I've ever stayed at in terms of service and facilities.
Original textTranslated by Google
Response from Property: 尊敬的賓客,很遺憾在您此次入住過程中未能完全滿足您的期望,我們對此向您表示歉意。您的反饋,對我們十分重要,我已分享到酒店管理層,進行改進和提高。我們期待與您的再一次相見~祝您生活愉快
Anonymous User
Deluxe Queen Room
Stayed in Feb 2026
Traveling with friends
17 review
10/10
Outstanding
Posted on Mar 29, 2026
The room was clean and tidy, and the breakfast was excellent.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您於百忙之中與我們分享您的入住體驗。非常開心得到您對我們的讚許,也非常開心您在我們酒店度過了一個美好假期。酒店所有員工都會竭盡所能為所有賓客提供最貼心最周到的服務。再次感謝您選擇入住我們酒店,我們衷心期待您的再次到來
Guest User
Deluxe Queen Room
Stayed in Feb 2026
Couple
11 review
9.5/10
Amazing
Posted on Mar 31, 2026
The room was great, aside from the slightly inconvenient location.
Original textTranslated by Google
Response from Property: 尊敬的賓客:非常感謝您的認可與好評!很高興除位置外,酒店的設施、衞生、服務都能讓您滿意。關於位置問題,我們已在預訂頁面做了更清晰的標註,同時也會為賓客提供詳細的交通指引,方便您的出行。期待您的再次入住,我們會不斷優化細節,為您帶來更完美的入住體驗,祝您一切順利!
zwr_bj
Deluxe Twin Room
Stayed in Nov 2025
Traveling with friends
109 review
10/10
Outstanding
Posted on Dec 11, 2025
The hotel's location near the station is very convenient for transportation. The facilities are comprehensive, although one of the three rooms we booked had a window that wasn't perfectly sealed. The breakfast selection was rich and varied, and the restaurant staff were warm and attentive. While the surrounding amenities are a bit lacking, we were very satisfied to find a Wyndham on Pingtan Island. Parking was also convenient and quick.
Original textTranslated by Google
Response from Property: 尊敬的客人您好!非常感激您給予酒店如此高度的評價和精彩的圖片展示!我們會倍加珍惜您的認可,持續提升服務品質,讓您每一次的選擇都更加值得。期待不久的將來再次為您服務,祝您生活愉快,工作順利!
Anonymous User
Deluxe Queen Room
Stayed in Nov 2025
Couple
7 review
9.0/10
Great
Posted on Dec 6, 2025
The room was quite clean. Since the entire hotel is oval-shaped, the rooms also have a curve with large windows. The service was okay; the front desk seemed a bit confused initially, but they sorted it out after I brought it to their attention. The surrounding environment isn't great, and there's no sea view. However, the service was good overall, and considering there aren't many branded luxury hotels on the island, this one is definitely worth staying at.
Original textTranslated by Google
Response from Property: 感謝您入住温德姆並給予滿分支持!您對我們服務的認可與稱讚,必將鼓舞我們做的更好走的更穩。我們戒驕戒躁、集中精力服務好入住賓客,歡迎您有機會將我們推薦給您身邊的人。誠摯期待您的再一次温德姆之旅! 願您工作順利,生活愉快!
Guest User
Deluxe Twin Room
Stayed in Nov 2025
Family
17 review
10/10
Outstanding
Posted on Dec 7, 2025
The Pingtan Wyndham Hotel is conveniently located next to the high-speed train station, about a 20-minute walk or a 3-minute taxi ride away. The hotel facilities are quite good, and the shower water pressure is excellent, making for a very comfortable experience. However, there's a slight issue with the shower door's seal, as water tends to leak outside the shower area. The engineering department should address this. The hotel is situated in a somewhat open area, so if you crack open a window, it can get quite windy. It's nice to open the window for a bit each day to let in some fresh air. It's currently the off-season, so there aren't many guests, but the breakfast selection is still quite rich. For dinner, you can easily take a taxi to the city center, which isn't far. The hotel staff are very friendly and responsive to requests.
Original textTranslated by Google
Response from Property: 感謝您入住温德姆並給予滿分支持!您對我們服務的認可與稱讚,必將鼓舞我們做的更好走的更穩。我們戒驕戒躁、集中精力服務好入住賓客,歡迎您有機會將我們推薦給您身邊的人。誠摯期待您的再一次温德姆之旅! 願您工作順利,生活愉快!
AIDI ASYRAF
Deluxe Queen Room
Stayed in Jun 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 5, 2025
Everything was good and great
Response from Property: 尊敬的賓客,您好!您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿意的入住體驗,會讓您感受到我們的誠意,也會讓您看到我們酒店是在不斷的努力進步。我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。
Guest User
Deluxe Twin Room
Stayed in Oct 2025
Family
10 review
9.5/10
Amazing
Posted on Dec 2, 2025
very nice and friendly counter staff.
Response from Property: 與君初相識,猶如故人歸!感謝您選擇温德姆酒店並仔細分享您的愉悦入住體驗,您對酒店的服務給予高度讚賞,讓我們倍受感動與激勵。我們將繼續秉承“主動發現賓客需求,提供滿意加驚喜”之服務理念,讓温德姆成為下榻賓客的“家外之家”,不辜負每一程相遇。誠摯期待您的下一次温德姆之旅。祝您工作順利,滿心喜悦!
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
1 review
10/10
Outstanding
Posted on Aug 21, 2024
设施:ok 卫生:ok 环境:ok 服务:ok
Response from Property: Dear guest, thank you for sharing your stay experience with us despite your busy schedule. We are very happy to receive your praise for us and very happy that you spent a wonderful holiday in our hotel. All hotel staff will do their best to provide the most considerate and thoughtful service to all guests. Thank you again for choosing to stay in our hotel, and we sincerely look forward to seeing you again!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 9, 2024
good very good
Response from Property: Dear guests, hello! Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that our hotel is Continuous efforts to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Tango 2023
Superior Suite
Stayed in Aug 2023
Solo traveler
12 review
6.0/10
Posted on Sep 22, 2023
Polite and helpful hotel front office and housekeeping staff.
Response from Property: 尊敬的賓客您好, 非常感謝您對酒店的支持, 沒有得到您全 5 分好評, 我們心裏還是有點點的失落, 可能是酒店還有做的不到位的地方, 希望客官您下次的到來能給我們指出我們的不足, 我們會努力做到更好, 我們用心服務讓到店的每位客官都能感受到家一般的温暖, 希望我們的服務能給您帶來更多的驚喜和感動, 期待您下次到來!
Guest User
Deluxe Queen Room
Stayed in Sep 2023
Family
1 review
10/10
Outstanding
Posted on Oct 3, 2023
Amy👍
Response from Property: 尊敬的賓客: 您好!感謝您的好評,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好!作為平潭首家國際五星級品牌,酒店坐落於平潭高鐵站旁,是嵐島內嶄新的地標,居高臨下而聽風看美麗的田園風光。“信賴我”,温德姆將始終竭力提供温情服務,期待您的下一次入住!
Shijianyouxiemeijinlangmanderenkejian
Superior Suite
Stayed in Apr 2025
Couple
65 review
10/10
Outstanding
Posted on May 16, 2025
The hotel environment is first-class, the service staff is warm and friendly, especially the Wyndham front desk butler Xiao Weng is very enthusiastic. He called before arriving at the hotel and added WeChat to introduce the attractions and hotel situation. He answered all our questions and met our needs in all aspects. The hotel is well-equipped and in good condition. It is very convenient to take a taxi from the hotel to various attractions. The farthest one is only half an hour. The hotel breakfast is rich in variety and good quality. The Chinese restaurant dishes are of high quality. I will come back to taste more in the future.
Original textTranslated by Google
6/15
Response from Property: Dear guest, hello! Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that our hotel is constantly working hard to improve. We will always greet every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Summer_188
Deluxe Queen Room
Stayed in Apr 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on May 16, 2025
The hotel is very close to various attractions by taxi. It is also very close to the high-speed rail station. The neighborhood is also very quiet. The breakfast is very rich, with ice cubes and ice water, which is a surprise. Takeaways will be delivered, and there are also many delicious things. The room is very clean and tidy, with large space and reasonable layout. Special praise for the hotel butler Huang Zhihua, who contacted us in advance to ask about our needs, answered all questions, and shared a lot of strategies. The hotel front desk Xiao Han (Xinya?) is also very enthusiastic, like a spring breeze ~ Highly recommended, I will stay here next time I chase blue tears.
Original textTranslated by Google
6/11
Response from Property: When I first met you, it was like an old friend returning! Thank you for choosing Wyndham Hotel and sharing your pleasant stay experience. We are deeply moved and inspired by your high praise for the hotel's service. We will continue to uphold the service philosophy of "actively discovering guests' needs and providing satisfaction and surprises" to make Wyndham a "home away from home" for guests staying here and live up to every encounter. We sincerely look forward to your next trip to Wyndham. I wish you good luck in your work and full of joy!