Pros: the bed and pillows were very comfortable, and the temperature in the room was very nice after setting the thermostat. The actual stay was enjoyable.
Cons: in a 5-night stay, housekeeping did not come once. We had to request fresh towels, which they did provide. We were informed that they clean the room every three days on a multi-night stay, but on the fourth day we had to request housekeeping come to our room to change out the trash bags and stock toilet paper. They never came, even after we called down to the desk to request these again when getting back in the evening. I was very disappointed with this!
The hot breakfast is pretty much what you would expect from a free breakfast: waffles, pastries, oatmeal, and some hot items (sometimes eggs and sausage, sometimes biscuits and gravy). Do not eat the eggs, they are terrible! Everything else was fine.