Guest User
September 5, 2023
Refurbished hotel but we felt not up to scratch. Pool and bar areas lovely and clean. The restaurant and bar staff were really helpful and friendly. Location is good, just 5 mins walk from main *****. However, for us there were more cons than pros. A family room for 4 people with 10 hangers and a couple of shelves is poor. Lived out of suitcases for 11 days. Our room wasnt cleaned on several occasions, despite keep reporting to reception. Had a constant issue with our air conditioning, again reported to reception on 5 occassions and was fixed on day 10 , we went home the following day. The pool area is small and getting a sunbed was a morning pain in the backside. It also lacks much needed parasols. Has a lovely terrace back of the pool bilut only shaed is partial from buildings. Needs two people on the bar, spent a lot of time queuing especially when snack time orders were being put in and that was most of the day. Absolutely no entertainment of any kind. Apparently you can use the bar in the hotel across the road, that info was never given to us (found on a review after we left) Food choices really do need improving, the actual quality was really good, however, the variety really was lacking. Same for lunch and dinner and we certainly are not fussy eaters. I believe we paid too much for this all inclusive. The same price would of gotten us more facilities and better service elsewhere.