Hotels near Playa de Palma, Playa de Palma

We had already paid £480 online through Trip.com for a double room for 3 nights. However, upon arrival, the hotel demanded an additional €400 simply because a second guest would be staying in the room. What made this even more unreasonable was that I checked the exact same room type on multiple other dates, and the price was identical whether selecting 1 adult or 2 adults. The listing itself also clearly indicated that the room rate included accommodation for 2 adults. Despite this, the hotel still charged an extra €400 at check-in. This additional amount only included breakfast and city tax for the second guest — there was absolutely no room upgrade, no extra bed, and no additional service provided. In fact, the amount charged was so excessive that it was close to the price of booking an entirely separate room. At check-in, the hotel stated that if we refused to pay, the second guest would not be allowed to stay. We tried multiple times to communicate with the hotel in a polite and constructive way, but there was no flexibility or reasonable attempt to resolve the issue. I completely understand paying reasonable extra charges for breakfast or local taxes, but the way this situation was handled felt extremely unfair and poorly communicated in advance. Trip.com customer service was actually very helpful throughout the process and even provided compensation themselves, which we appreciated. Unfortunately, the hotel remained unwilling to address the situation fairly. The property itself may be nice, but this experience left us feeling disappointed, uncomfortable, and taken advantage of. Transparency and fairness in pricing are essential, especially for international travelers.

It's 10 minutes from the airport and close to Palma City, so the location is very good. Because it's the sea in front, you can also watch the sea for breakfast I did yoga every morning while watching the sun rise on the terrace, and I was so happy that I could drink wine while listening to the sound of the waves on the terrace in the evening. The swimming pool is very small and the surrounding beach is so beautiful that I didn't use it. It was like an old building, but it was clean and the food was delicious. The bed and bedding were great, and above all, it was spacious and had two closets, so it was enough to use with friends. I was able to lie on the bed and see the sea right away. But the next room and the terrace are really close and you have to be careful because they look like they're all together. There is no parking lot, but the front desk staff kindly guided me so I could park well in the free parking area. If you go to Google navigation, you will be informed of the wrong road (the seaside road that cannot be driven by car), so you must enter the road outside one block from the seaside. Free parking area is easy to find around the hotel. It was a hotel I found in a hurry just before my trip, but it was a very satisfying stay.

The hotel staff is quite friendly and professional. Breakfast is great. Hotel itself is quite noisy due to location and lack of insulation. Plumbing overall is not great, got a room and had to change as it was flooded and in second room as well some plumbing issue. Due to that some rooms also had smell.

It's close to Palma Airport. We arrived on an evening flight and stayed here for one night. It's mostly frequented by families and groups. The bar offers performances until 11 p.m. There's also a swimming pool, so please take note. We explored downtown Palma in the evening. Experience the different charms of Palma during the day and night.

Overall, we had a very pleasant stay at the hotel. The room was clean and comfortable, and the overall atmosphere of the hotel was calm and welcoming. The staff were extremely friendly, helpful, and always ready to assist, which made our stay even more enjoyable. The food was also very good, with a nice variety and good quality. However, be careful when booking the hotel with children. When we made the booking, it was stated that children stay for free. Naturally, when booking a room for three people, you would expect that everything is included for all three guests. There was no information anywhere that we would need to pay an additional €40 per day for the child. When we ordered breakfast and dinner, no additional information was given that we would need to pay extra for the child. Only two days before our arrival did we receive a message saying that the child’s breakfast and dinner would cost €40 per day. Since we stayed for six nights, this added up to an extra €240, which is not a small amount. Overall, the hotel is very nice, but the information regarding children’s meals is misleading, so please be careful.

We had a great 2 days stay , we love the pool view from our room with the balcony, so relaxing, the room ,beddings and towels were so clean and fresh. The receptionists who attended us when we checked in and even during our check out were fabulous and very friendly. Location is perfect, walking distance to the beach and the bus stop to the airport was just a 10 min.walk. Though there was no complimentary water,still not bad. The last night was a bit annoying as one drunk lady was trying to enter our room and insisted to open it despite telling her that its not her room, I tried to ring the reception but phone seems not working. Swimming pool was great ,i wish they could extend the time. Overall, we had a great time and would highly recommend this hotel.

Absolutely fantastic hotel, very clean - small ants nest in room 116 but no major issue. The roof top pool looked incredible and food was amazing! Would 100% return.

The hotel is located close to the airport, so do not be shocked that you can hear planes all time long. Really close to the public beach, and some shops and coffees. The swimming pool is clean, not small. Breakfast and dinner - depends on the day. Some days are super equipped, some days nothing to choose from. Unfortunately, the receptionist (woman with dark linger hair) was not kind and even asked in advance - denied the request of paying for an additional 2h for late check out in order to pick up an important meeting at work via laptop and denied giving access to one room they have for guests for an emergency stay. Never happened in my life before in this chain of hotels. In the room even the cleaning staff was requested, no recharge of soap or shampoo... And that's the reason I won't recommend the place - bad personnel can destroy good moments.

Everything was good just they should offer complimentary 2 water bottles when traveler checked in infact they can include the water bottles price into room price

Nice hotel. Nice prime location. Close to palma main city by bus.