Silversands Hotel Boutique - 5Th Ave
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Carmen
Silversands Hotel Boutique - 5Th Ave
Calle Quinta Avenida esquina, C. 40 norte, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77710, Mexico
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Highlights
Airport pick-up available
Ideal location
Pets welcome
Lots to doAmenities
Outdoor swimming pool
Exclusive Beach Area
Public parking
Airport pick-up
Airport drop-off
Wi-Fi in Public AreasFree
Rooftop pool
Front Desk with Limited Hours
All amenities
Property Description
With a stay at SILVERSANDS Hotel Boutique - 5Th Ave in Playa del Carmen (Downtown Playa del Carmen), you'll be a 5-minute walk from Mamitas Beach and 6 minutes by foot from Playa del Carmen Main Beach. This aparthotel is 0.3 mi (0.5 km) from Quinta Avenida and 6.9 mi (11.1 km) from Xcaret Eco Theme Park.
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6.9/10
Cleanliness6.9
Amenities6.7
Location7.0
Service7.0
All 62 reviews
Surroundings
Airport: Cancun International Airport
(55.0km)
Landmarks: Huichol land Playa del Carmen
(<100m)
Landmarks: 5 Av. Nte.
(120m)
Landmarks: Mahekal Beach Resort
(330m)
Landmarks: Deportivo Mario Villanueva Madrid
(420m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
King Suite Loft
Bedroom 1:2 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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11
Superior King Suite With Balcony
1 King bed
Has window
Air conditioning
Private bathroom
Refrigerator
City view
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14
Deluxe King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Check Availability
12
Luxury Suite, 1 King Bed With Sofa Bed, Balcony, City View
1 King bed and 1 Sofa bed
Air conditioning
Private bathroom
Refrigerator
City view
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8
King Suite With Sofa Bed
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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Guest Reviews
6.9/10
62 reviews
- Cleanliness6.9
- Amenities6.7
- Location7.0
- Service7.0
Average for similar properties in Playa del Carmen
Review summary
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Staff Service: Guests frequently praised the friendly and accommodating staff, who were noted for their helpfulness during check-in and for assisting with special requests, such as accommodating extra nights or managing luggage during extended trips.(based on 1 review)
Lizzypikachu14
March 7, 2025
Was great accommodating us when we booked an extra night and had to leave our bags in the room for then to transfer for us cause we went on a 12 hour day trip/tour.
Linda
August 24, 2025
Nobody was at check in, i waited for an hour. no lock on the doors and i didn’t even stay there i couldn’t get a refund.
Laura
August 12, 2025
We came to our hotel and there was cigarette stains on the couch, weird stains on the sheets, furniture was falling apart and had duct tape on holding it together at places.
No safe, the lock was with a key but no dead bolt.
The area was also questionable. It was difficult to locate the actual area.
We left imidiately and found another hotel. Do not stay.
Ashley Brooke
May 16, 2025
We checked in and the room had stains on the furniture and the “clean” bedding. We were honestly afraid we’d get bed bugs. There was a couch that didn’t seem even suitable to sit on for a short amount of time. They advertise a rooftop pool which doesn’t exist. We had to leave and find a new place to stay within 15 minutes of arriving. What a waste of money and our efforts. As regards to safety, the doorknob seemed like anyone could come in on us at any point.
To top it off, nobody at Silversands could speak much English so there was no point complaining so we just left and had to pay to stay elsewhere for our stay.
Nadia
March 6, 2025
Great Location and Friendly Staff, but Some Minor Letdowns
I recently stayed at Silversands Hotel Boutique in Playa del Carmen, and overall, I had a great experience. The hotel is perfectly located on 5th Avenue, right in the heart of the action, surrounded by shops, restaurants, and the lively atmosphere that makes Playa del Carmen so special.
The room itself was spacious and comfortable, which I really appreciated. The staff were incredibly friendly and responsive, always ready to help with anything I needed. However, there were a couple of small disappointments. The shower wasn’t great, which was a bit frustrating, and I was surprised that the room didn’t come with an electric kettle, which would have been a nice touch for making tea or coffee.
Despite these minor inconveniences, the location and service made up for it. If you’re looking for a central stay in Playa del Carmen with a buzzing atmosphere, this is a good option!
Matt
November 9, 2024
Black mold on the wall below the air conditioner due to leaking water. We tried another room but it smelled terribly of mold. We left and forfeited our prepaid two nights for our own health.
ramey
November 6, 2024
There was no water during the stay.
Impossible for a shower or toilet flush.
Awesome location
Sheila
June 19, 2024
Microwave did not work. Bathroom did not drain and had to take shower in standing showered water. No one at front desk to check us out. And door lock at the street level gate stuck a lot and was difficult to operate. But one handyman helped me and got the gate open this morning and sprayed down the lock with WD40. Very nice man.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Exclusive Beach Area
Public parking
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Exclusive Beach Area
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Rooftop pool
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Public parking
Additional charge
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front desk services
Front Desk with Limited Hours
Tour/Ticket Service
Express Check-In and Check-Out
VIP Check-In Service
Languages spoken
English
Spanish
Public areas
Picnic Area
Smoking Area
Activities
Exclusive Beach Area
Safety & security
Smoke Detector
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]08:00–23:30
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Managed by a private host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Number of Rooms: 7
Phone:+52-9981922395
With a stay at SILVERSANDS Hotel Boutique - 5Th Ave in Playa del Carmen (Downtown Playa del Carmen), you'll be a 5-minute walk from Mamitas Beach and 6 minutes by foot from Playa del Carmen Main Beach. This aparthotel is 0.3 mi (0.5 km) from Quinta Avenida and 6.9 mi (11.1 km) from Xcaret Eco Theme Park.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
The front desk is staffed during limited hours. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 7 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
The front desk is staffed during limited hours. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 7 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Silversands Hotel Boutique - 5Th Ave?
The cancellation policy for Silversands Hotel Boutique - 5Th Ave varies depending on the type of room and booking conditions.What is the cancellation policy for Silversands Hotel Boutique - 5Th Ave?
How much does it cost at Silversands Hotel Boutique - 5Th Ave?
Prices at Silversands Hotel Boutique - 5Th Ave change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost at Silversands Hotel Boutique - 5Th Ave?
Does Silversands Hotel Boutique - 5Th Ave have airport transfer services?
Yes, Silversands Hotel Boutique - 5Th Ave offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.Does Silversands Hotel Boutique - 5Th Ave have airport transfer services?
What are Silversands Hotel Boutique - 5Th Ave nearby landmarks?
Nearby attractions to Silversands Hotel Boutique - 5Th Ave include Huichol land Playa del Carmen, only <100m from your search (straight-line distance) away.What are Silversands Hotel Boutique - 5Th Ave nearby landmarks?
Does Silversands Hotel Boutique - 5Th Ave provide a pool?
Yes, Silversands Hotel Boutique - 5Th Ave has a swimming pool for guests.Does Silversands Hotel Boutique - 5Th Ave provide a pool?
Does Silversands Hotel Boutique - 5Th Ave have breakfast?
No, Silversands Hotel Boutique - 5Th Ave doesn't provide breakfast. Does Silversands Hotel Boutique - 5Th Ave have breakfast?
What are check-in & check-out time at Silversands Hotel Boutique - 5Th Ave?
Check-in at Silversands Hotel Boutique - 5Th Ave starts from 15:00-24:00, and the standard check-out time is by 12:00.What are check-in & check-out time at Silversands Hotel Boutique - 5Th Ave?
Are pets welcome at Silversands Hotel Boutique - 5Th Ave?
Yes, pets are typically allowed at Silversands Hotel Boutique - 5Th Ave, but it's always best to call ahead to confirm.Are pets welcome at Silversands Hotel Boutique - 5Th Ave?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 55KM |
| Average Price From | AED536 |
| Hotel Star Rating | 3 |