Grand Riviera Princess - All Inclusive
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Grand Riviera Princess - All Inclusive

Health Protected
Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Quintana Roo 77710, Mexico
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When you stay at Grand Riviera Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Tres Rios Ecopark. This luxury hotel is 5.9 mi (9.5 km) from Playa del Carmen Main Beach and 7.5 mi (12 km) from Maroma Beach.Show More
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hotel overview picture
3.9/5Good·Excellent Amenities
Loved my time here
Amenities
Outdoor Swimming PoolBeach VolleyballDivingSnorkelingSaunaMassage RoomFitness RoomPrivate ParkingFreeBarNightclub
All Amenities
Surroundings
Airport: Cancún International Airport
(50.3km)
Landmarks: El Camaleón Mayakoba Golf Course
(2.0km)
Landmarks: Xavage Park by Xcaret
(4.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Family Club Deluxe Junior Room
1

Family Club Deluxe Junior Room

55-59m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
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Deluxe Junior Two Double Suite
6

Deluxe Junior Two Double Suite

2 Double bed
55m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bottled Water
In-room Wi-Fi
Room Details
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Deluxe Junior Suite
4

Deluxe Junior Suite

55m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Shade Curtain
Towel
Room Details
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Deluxe Junior King Suite
5

Deluxe Junior King Suite

1 King bed
55m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Balcony
Bottled Water
Room Details
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Deluxe Room, Pool Access (Pool View)
3

Deluxe Room, Pool Access (Pool View)

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Shade Curtain
Jacuzzi
Room Details
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Laguna Villa Suite
8

Laguna Villa Suite

1 King bed
65m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
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Junior Suite
7

Junior Suite

1 King bed or 2 Double bed
46m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Room Details
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Platinum Suite
2

Platinum Suite

59-61m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Room Details
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Family Club Deluxe Junior Room Swimout
2

Family Club Deluxe Junior Room Swimout

55-59m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bottled Water
In-room Wi-Fi
Room Details
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Guest Room

Guest Room

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Room Details
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Deluxe Junior Suite Swimout
4

Deluxe Junior Suite Swimout

55m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Room Details
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Deluxe Room with Garden View
5

Deluxe Room with Garden View

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Shade Curtain
Jacuzzi
Room Details
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Guest Reviews(103)

3.9/5
Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location3.9
  • Service3.9
Guest User
October 1, 2022
Loved my time here
Guest User
October 1, 2021
I like weekend shows. The entertainment is very new to me, that is, going to the open-air club.
Original TextTranslation provided by Google
Guest User
April 9, 2022
Very well 5 stars
Original TextTranslation provided by Google
clark
January 26, 2024
Let me start by saying the property is beautiful. Food was poor for overall from the buffet to the reservation restaurants. The sushi was the absolute worst I have ever had. The sushi chef should actually never be allowed to make sushi. All the restaurants require reservations and you have to book them at least 2-3 days in advance or you can’t get in. These restaurants have very limited choices and really poor quality food all around. Bars are ok but never enough staff so the lines to get a drink remain longer at almost all times. I paid for platinum which was supposed to give me premium alcohol. Most bar tenders either didn’t really like to give out the premium or they seem to always be out. Of the 7 days we spent, even the platinum bar at the beach was out of premium tequila 5 of those days. Again, the property we thought was really nice but the overall experience was not that great, from very poor food, lack of premium alcohol, lack of staff at the bars among other things make the total experience lacking. Not recommended and we will not be returning
Janet A
January 23, 2024
This property is great, the area is clean and the staff are very friendly. The only complaint was scheduling a reservation for dinner in the restaurants was very difficult because they were booked fast.
Cruz
January 23, 2024
I have no complain about this resort. I had a really nice time. The property is really nice, the pools are endless and well maintained. The animals habitats was a different touch to the regular hotels setting. It is a big property, so walking would be something to keep in mind even tho they have shuttle that goes around every 10 to 15 min give or take. I would definitely recommend this resort and i would definitely come back again!
Dawn
January 23, 2024
Staff was friendly Lots of walking and hard to navigate room numbers and location of everything at first. Food was a bit bland and not
Ramiro
January 23, 2024
Older All Inclusive Hotel that has great service which had the best beach in the area. The hotel was very clean and organized. The service was excellent. The food was ok for buffet style. The tacos and burgers at the pool side were excellent. The restaurants were ok except for the steak house which was the best.
Diane
January 21, 2024
Take full advantage of all the free activities - kayaking, tennis, pickleball, yoga etc. Equipment is older so expect that. This is our second time at Grand Princess Riviera. The facility is starting to show its age and the food definitely is not as good as previous year. Food not up to North American standards so be aware of that. The staff are wonderful. Even though it’s an all inclusive, a monetary tip goes a long way. Know what to expect before you go and adjust accordingly.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2007
  • Number of Rooms: 613
When you stay at Grand Riviera Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Tres Rios Ecopark. This luxury hotel is 5.9 mi (9.5 km) from Playa del Carmen Main Beach and 7.5 mi (12 km) from Maroma Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and a water park (surcharge). This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buffet Verde, one of the hotel's many dining establishments, which include 9 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 9 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This hotel has 5425 square feet (504 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 674 guestrooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Billiards Room
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Grand Riviera Princess - All Inclusive?

Prices at Grand Riviera Princess - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Grand Riviera Princess - All Inclusive?

The closest airport is Cancún International Airport. It is 50.3km from the hotel and approximately a 42minutes journey by taxi.

What are the check-in and check-out times at Grand Riviera Princess - All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Grand Riviera Princess - All Inclusive provide airport transfer services?

No, the Grand Riviera Princess - All Inclusive doesn't provide airport transfer services.

What amenities and services does Grand Riviera Princess - All Inclusive have?

Grand Riviera Princess - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Beach Volleyball, Diving.

Does Grand Riviera Princess - All Inclusive have a swimming pool?

Yes, Grand Riviera Princess - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Grand Riviera Princess - All Inclusive have fitness amenities?

Yes, Grand Riviera Princess - All Inclusive has fitness amenities.

Does Grand Riviera Princess - All Inclusive provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Grand Riviera Princess - All Inclusive have non-smoking rooms?

Yes, Grand Riviera Princess - All Inclusive has non-smoking rooms. Please view the hotel listing for details.

Does Grand Riviera Princess - All Inclusive provide breakfast?

Yes, Grand Riviera Princess - All Inclusive provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport50.29KM
Average Price FromAUD404
Hotel Star Rating4