Hilton Playa del Carmen
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Hilton Playa del Carmen

No. 13 of Top Premium Hotels in Playa del Carmen
Av. Constituyentes 2, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77780, Mexico
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With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This luxury property is 0.1 mi (0.2 km) from Playa del Carmen Main Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 101 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle Service
All Amenities
Surroundings
Airport: Cancún International Airport
(56.1km)
Landmarks: Quinta Avenida
(228m)
Landmarks: Mamita's Beach Club
(395m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Swim Up Junior King Suite
7

Swim Up Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Room Details
Check Availability
Junior King Suite with Pool View
9

Junior King Suite with Pool View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Shade Curtain
LCD TV
Room Details
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Junior Two Double Suite with Garden View
11

Junior Two Double Suite with Garden View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
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Accessible Junior Suite Garden View 2 Double Beds
9

Accessible Junior Suite Garden View 2 Double Beds

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Private Toilet
Room Details
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Junior Two Double Suite
9

Junior Two Double Suite

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
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Junior King Suite with Garden View
12

Junior King Suite with Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
Check Availability
Oceanfront Swim Up Junior King Suite
8

Oceanfront Swim Up Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
Check Availability
Oceanfront One Bedroom Suite
14

Oceanfront One Bedroom Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
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Junior King Suite with Ocean View
12

Junior King Suite with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Room Details
Check Availability
Oceanfront Junior King Suite
11

Oceanfront Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
Check Availability
Junior King Suite
6

Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
Check Availability
One Bedroom King Suite
15

One Bedroom King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
Check Availability
Oceanfront Walk Out Junior King Suite
10

Oceanfront Walk Out Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
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Presidential Suite
15

Presidential Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
Check Availability
Accessible Junior King Suite with Garden View
10

Accessible Junior King Suite with Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Private Toilet
Room Details
Check Availability
Swim Up Junior Two Double Suite
9

Swim Up Junior Two Double Suite

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Room Details
Check Availability
Junior Two Double Suite with Pool View
9

Junior Two Double Suite with Pool View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shade Curtain
Room Details
Check Availability
Junior Two Double Suite with Ocean View
10

Junior Two Double Suite with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Room Details
Check Availability
Hide Room Types

Guest Reviews(101)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Soliveres
February 20, 2024
Amazing Exceptional location, the staff is very pleasant and smiling. The meals are of remarkable quality!
Original TextTranslation provided by Google
Elana
December 28, 2023
I had a great stay but if having a super nice beach is your priority this is not the place for you. We went in December and the waves were very rough. There is a small part of the beach that is sandy in the water but most of the swimming area is rocky. In Mexico all beaches are federal property so by law the beach is not private - this means there are public beach users including children and vendors trying to sell you things. Pools were very nice but there is a shortage of chairs by the pool. Twice my partner and I were not able to find any chairs. Meanwhile there are plenty of empty cabanas available as an upcharge. The food was quite good. Mexican was the strongest, and individual items at the other restaurants were hit or miss. The drinks were great all around and the cocktail bar was my favorite. I got a great deal on a spa package that included a massage, facial, and unlimited hydrotherapy (sauna, steam room, cold plunge, hot tubs). I highly recommend splurging for the hydrotherapy. Events/activities were better than I was expecting. I enjoyed the unique fitness classes like the trampoline class, aquabike, aqua aerobics, and yoga on the aquafit paddle boards. Classes do fill up quickly though which can be disappointing. I was not able to get a spot in ever class I had hoped to. The evening shows are fun - singing, dancing, acrobatics. Daytime activities included pool games, foam pool party, bingo, crafts, salsa dance lessons. This is not a quiet resort!
Michael
December 28, 2023
Was way better than I thought from past reviews! Food was amazing! Jose Garcia at spice was very helpful and treated you like family.
Eric
December 26, 2023
All restaurants was very good. There is no restaurant offering lobster in the regular menu. You have to pay an additional 55 usd to get one. The room was very nice. The pool also. The show at nigh was ok, but the sound was awful because of echo. The hotel should thing about moving the show to another place, because its a bit weird in the lobby. Everything close at 11 pm in the hotel, including de "24 hours lounge". So, for those who want to party after 11, the 5th avenue is there with hundreds of bars, clubs and restaurants. The only disapointment was the person that work in the "24 hours lounge" that was rude. All the other staff was kind and nice.
Rose
December 24, 2023
Access to Fifth Avenue was great; staff awesome; seating around pool for non-diamond members was a problem in that the best lounges are reserved (mostly empty) and the beds (which we loved in the past) were reserved for diamond members or had to pay for one (again many empty). Pool service was still excellent and overall stay was great.
Andras
December 24, 2023
An all-around excellent place, wonderful anywhere you look... Must have a wonderful management, attention to every detail
thomas ray
December 22, 2023
No spots by the pool… u need to pay $170 usd per day just to tan by the pool. Or go sit on a public beach for free where everyone from town goes Rooms are not sound proof at all. Could hear people stomping around all day and night No Netflix, can’t even watch a movie on a rainy day. The food is 5/10… and only open for certain times of the day. Wifi is absolutely terrible! Restaurants must be booked 3 days in advance even tho they are half empty every night Barely any activities or games during the day. U can’t even walk through the lobby without a shirt or shoes on. Hot tub in the room doesn’t even stay full cause the drain will not fully close. So u have to keep the water running the whole time. No young people at all! Everyone is 50 years old
Ronald
December 21, 2023
Greetings from Mr. Lyttle I enjoyed my stay here and the employees were the best they were so happy all the time
Ted
December 14, 2023
This was a gorgeous resort!!! Absolutely loved it... so beautiful!!! I am still in awe of what I saw, pool, sandy beach, excellent food, the lobby.. omg.. wonderful lobby entertainment,.. I thought the dining options were great and Honestly, visually it was overwhelming because of the beauty because it was so much to take it. I would go back in a heartbeat and I will!!! To the entertainment team - Marilyn was so much fun and charasmatic. You could tell she loved what she was doing and that's great. Thank you for a wonderful vacation!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children cannot stay at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2005
  • Renovated: 2013
  • Number of Rooms: 521
With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This luxury property is 0.1 mi (0.2 km) from Playa del Carmen Main Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Fusion cuisine at Pelicanos, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6781 square feet (630 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

Make yourself at home in one of the 524 air-conditioned rooms featuring indoor private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Café
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hilton Playa del Carmen?

Prices at Hilton Playa del Carmen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hilton Playa del Carmen?

The closest airport is Cancún International Airport. It is 56.11km from the hotel and approximately a 50minutes journey by taxi.

What are the check-in and check-out times at Hilton Playa del Carmen?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hilton Playa del Carmen provide airport transfer services?

Yes, Hilton Playa del Carmen provides airport transfer services.

What amenities and services does Hilton Playa del Carmen have?

Hilton Playa del Carmen has the following amenities and services: Outdoor Swimming Pool, Golf Course, Exclusive Beach Area.

Does Hilton Playa del Carmen have a swimming pool?

Yes, Hilton Playa del Carmen has a pool. Pool type: Outdoor Swimming Pool.

Does Hilton Playa del Carmen have fitness amenities?

Yes, Hilton Playa del Carmen has fitness amenities.

Does Hilton Playa del Carmen provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hilton Playa del Carmen have non-smoking rooms?

Yes, Hilton Playa del Carmen has non-smoking rooms. Please view the hotel listing for details.

Does Hilton Playa del Carmen provide breakfast?

Yes, Hilton Playa del Carmen provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport56.11KM
Average Price FromAUD935
Hotel Star Rating5