NACIONAL INN Hotels in Pocos de Caldas

The facilities and swimming pools are excellent. I only left the room cleaning more attention as a point of improvement and more staff to the restaurant. With the great number of guests it was sometimes difficult to find a clean table. But the hotel is generally very good and the restaurant is excellent.

Wonderful hotel!!!! Food and drinks could extend until later!!! Some tbm activities!!! The 22:00 is closed and we see “sweet sweets”... we don't have drinks, food or activities, but we are la a curtir until a little later and we don't want to sleep... be suggested!!!

The hotel is a long time to check in and nothing practical. The hotel is a very small hotel, and it is a very small hotel. I mean, if you wake up early and want to get the best sun that is the morning, you can, but nothing to get into the water before 10:00! Crazy! The park? This is just the same!! It is: if you stay in the hotel only one day to enjoy the park, you won't be able to! Because the hotel check-in is after 16:00 and the check-out before 14:00, exactly at the time when the park is ”working” and you enter or leave. Moreover, food is very good and drinks are good, despite the limitation of time.

Limpeza e bebidas estavam ok, o problema foi o acesso ao parque, não tem translado e o hotel fica em morro, ou seja, caminhada de 20 minutos. Outro ponto que termina tudo muito cedo, cerca de 22h já acabou tudo, não tem nenhum entretenimento depois desse horário, muito menos comida. O hotel tem duas piscinas para crianças e uma pequena para os adultos, achei estranho. No quarto a pia é pra fora do banheiro, e a porta é de vidro fosco sendo que tem uma abertura do tamanho de 10cm entre a parede o vidro, não da privacidade para quem esta usando o banheiro e quem esta de fora consegue ver a pessoa.

Hotel and good, but I didn't stay at the booked date, for health reason I tried to change the booking date 10 days before but without success I contacted hotel not achieved result, I called trip I can't talk perti a day due to the competence of the site

Que hotel MARAVILHOSO!!! Clean, reception, feeding and unpleasant space! All very conciliating and organized, I wanted to thank in particular the Fabio of the reception that gave us all the necessary support from the entrance to the exit, thank you for everything are of congratulations!!!! I will come back more times .

The staff's care is good, they are all educated and friendly. The room with a small fan is swept. The bathroom on the day we arrived had hair inside the box. We stayed 2 days and the room was not cleaned up at the hotel. The breakfast is raw, one of the daily we go down, was missing more than half an hour to close the timetable and had almost nothing more, milk, coffee, cheese, juice ... had already finished everything. And when they asked if they were to rest, they said no, because it was over, and there was still enough guest to drink coffee.