Intercity Porto Alegre Cidade Baixa

They advertise as a hotel with multilingual staff, but in the two weeks that I stayed here not a single person spoke English or Spanish. This was extra frustrating because the language barrier made it difficult to order room service, which is something I had to do every night because the area is not super safe in the evenings for a solo female traveler. As far as cleanliness, the room looks spacious and clean on the surface, but there’s a lot of dust on the floor, and in many corners when you pay attention. I had the luxury apartment suite so there was a lot of space which I appreciated, but I was bitten by a venomous spider in the room one night and had a severe allergic reaction. I had to seek medical attention and was medicated for a week following my trip. After calling the front desk and requesting ice five times, I never received it. I finally gave up and lived in pain for days until I checked out of the hotel. Another day I requested an extra bath towel and room service brought me a set of cutlery instead. This is not a property where you see other non-Brazilian visitors. The staff not being able to communicate is incredibly difficult, and the area surrounding the hotel has a very strange vibe to it, especially in the evenings.

Really great mid range hotel, rooms are straightforward and not huge but very very clean. You can tell it’s a really well run hotel. Staff are excellent, delivered our baby crib in an instant and the team running the breakfast are A . Gym is basic but ok. But what sets this place apart is the view from the top restaurant with the breakfast, was really fantastic - and the big reason we will return.