Hotel Neptun - Terme & Wellness Lifeclass
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Portoroz

Hotel Neptun - Terme & Wellness Lifeclass

Obala 33, Portoroz, 6320, SloveniaShow on Map
A stay at Hotel Neptun – Lifeclass Hotels & Spa, Portorož places you in the heart of Piran, within a 5-minute walk of Casino Riviera and Portoroz Beach. This upscale hotel is 1.1 mi (1.7 km) from Termaris Water Park and 1.8 mi (2.8 km) from Obzidna Ulica.Show More
We Price Match
hotel overview picture
3.9/5Amenities: 4.0
All 18 Reviews
Amenities
2 Indoor Swimming PoolsExclusive Beach AreaDivingSnorkelingCasinoSaunaMassage RoomPrivate ParkingPublic ParkingBar
All Amenities
Surroundings
Airport: Trieste – Friuli Venezia Giulia Airport
(94.9km)
Landmarks: Portorož Beach Central
(446m)
Landmarks: Walls of Piran
(2km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Double or Twin Room
5

Double or Twin Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Bedding: Blanket Or Quilt
Towel
Room Details
Check Availability
Double or Twin Room with Sea View
4

Double or Twin Room with Sea View

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Sea View
Bedding: Blanket Or Quilt
Room Details
Check Availability
Family 1 Double Bed and Sofabed Room with Balcony
4

Family 1 Double Bed and Sofabed Room with Balcony

1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Bedding: Blanket Or Quilt
Towel
Room Details
Check Availability
Family 1 Double Bed and Sofabed Room with Balcony
4

Family 1 Double Bed and Sofabed Room with Balcony

1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Bedding: Blanket Or Quilt
Towel
Room Details
Check Availability

Guest Reviews(18)

3.9/5
Verified Reviews
  • Cleanliness3.9
  • Amenities4
  • Location3.9
  • Service3.9
Guest User
October 3, 2023
Camera vista mare spettacolare. Personale gentile e disponibile. Buona colazione. Piscine termali e Sea spa molto rilassanti
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Guest User
July 27, 2023
Check-in is in the neghbouring Apollo and was, shall we say, unenthusiastic. Was told no parking space available, the "bell hop" would guide me to the parking 2km away for free. I assume driving while using your phone is legal in Slovenia? No? In retrospect, it was the transfer that was free not parking. Using the hotel as a base to explore the region, I wasn't going to go through the inconvenience of this every time so I found a place behind the hotel (Parkirišče Vila Marija at €18/day - cash only, takes up to €50 notes, change in coins). Then we were directed to our rooms - up the steps, behind the bar, past the play area, through the doors and down the corridor. Who cares if we had 3 heavy suitcases? Where was the "bell hop" now? The lift serving 5 floors is miniscule and we frequently slogged up the stairs in the heat rather than wait or share with malodoured fellow guests. Reviews describe rooms as tired or dated - the decor was a bit mediocre and dated but overall were very clean and bright and beds comfortable and the shower very good, if dimly lit. Aircon struggled with 30 degree heat. Breakfast (avoiding the lift down to -1) wasn't great for a vegetarian. Cereals with chocolate, croisants and pastries that never felt 100% fresh, coffee from a machine that was certainly instant. OK juice. Eggs looked unapealling. Definitely not 4*. And the vultures (staff) zooming around grabbing any plates, cups and utensils from tables, often before they were truly finished with! Reaching over your shoulder and, in once instance, standing on my foot. The whole fitness/wellbeing/spa/health thing is cosmetic. The website could be a load of AI generated mumbo jumbo for all its worth. Very few facts, such as the parking situation. Following the signs for the swimming pool took me all the way to Apollo reception where I was told, no, other way. I tried to explain I had followed the signs but she was adamant I was wrong, it was the other way. (I later realised there is a cordoned off pool entrance - that is what I had been following signs for) So I followed signs the other way down endless corridors, doors etc. Yes, the sea water pool was OK but nothing to write home about. If you want to take a robe to the pool it is €6. If you want to use the minibar fridge for yourself it can be "rented"! On checkout I was charged parking at €12/day before realising When I said we didn't park other than the first day she was adamant it was my fault for not telling them. Why would I when I hadn't been told the cost? Anyway, they refunded me in € cash - on my last day when I didn't need any more euros. Finally, wi-fi was poor. Definitley not a 4* experience and staff were unenthusiastic about everything. Except the cleaners who were friendly, even if they did knock the door to see if we really meant to not be disturbed, as per our door hanger!
Guest User
July 6, 2023
A real nightmare with a parking space. The parking space is 2,5 km away from the hotel. You have to wait 15-40 minutes to get your car. Clean and tidy rooms. Food was ok. Nice location of the hotel.
Guest User
January 31, 2023
Nice big room with comfy bed and pillows. Big bathroom as well. They could change the towells every day, which they don't. Warm hanger for towells is very small so we couldn't dry them from one day to another. They also don't provide you with extra towells for pools/saunas. Food in general is well prepared and tasty. I missed a bit more of diversity but most of the things I tried were good. Breakfast was pretty much standard selfservice. Per request they also provided gluten-free bread. Location is a few minutes walk up the hill from the beach, but since you can use other Lifeclass hotels which are all connected via hallways and elevators you can simply use that instead of walking up the hill. Pools are all with warm sea water. Surface/tiles by the pool were often very wet and slippery, so be careful about that. I tried to go the sauna but it was closed, without any signs or anything. Girls in the animation team were excellent. Kids really enjoy it there and they make them feel welcome. They are chatty and very friendly. We loved it. Biggest downside was PARKING, which is the only reason I gave Neptun 4 stars. They offer no free parking, eventhough they do have parking space across the road for hotel guests where ramp opens with a coded armband. They charge you 5€/day. This was a huge letdown, considering its a 4star hotel. On top of everything, the parking space was fully packed the first day so I was driving around the Portoroz and couldn't find any free parking space. Then I went back to reception desk and complained. Then they let me into the private parkng lot which is reserved for management board. Still they charged me 5€.
Guest User
January 31, 2023
We stayed in this hotel as a family of 3. We got a nice family room, lots of space, nice bathroom, big balcony (not a nice view though). The first day we arrived there was no free parking space outside of hotel (which costs 5eur per day), so we had to park near by which costed us 18eur per day! This hotel has a problem with parking space. The receptionist lady (middle aged with glasses) was not kind. Breakfast was ok, but I expected a little bit more of choices for a 4 star hotel. Dinner was very delicious and staff in restaurant very kind, especially lady who was there to welcome guests. Pools are nice, water was warm. It was nice and relaxing there. Bathing suit is extra charge (what a joke for a 4* hotel!). All in all it is ok hotel, but in my opinion certainly not worth the money we paid for it. We have been in much better for that price.
Vito
May 31, 2023
Life class 👍
Guest User
October 5, 2021
Two nights with one child costed about 400€ at the end. The extras were pretty much necessary, such as a bed for the child. The sea view was a mistake. The inconveniences started with checking in, because the hotel has less than optimal parking options. It is more like a joke in comparison with hotels at a similar price point. If you are alone, you will need to pay expensive parking somewhere else until they check you in. When we checked in I got a bracelet for the parking spaces where most of the LifeClass fences didn’t open. The one that did was about 130% full. I was driving around for about three quarters of an hour being more and more angry and wanted to go to complain and just leave the car in front of the hotel, where an employee gave me access to one of the parking places in front of the hotel. I was almost ready to forgive them for the experience at the start of the weekend until the checkout, where they billed us for the parking spot without previous notice. A stay with a start like this is difficult to result in a good mindset, so take the further descriptions with a grain of salt. The rooms were clean, I hope they pay their staff good, because everything else was Yugoslavia stile. And not the good Yugoslavia style. The breakfast staff was more than OK, the food was average. The pools are OK, again the only thing that was better than OK was the staff. I advise you not to get the room with the sea view, because there is some kind of a loud ventilator device that never stops. I don’t think it is the climate control, because I would guess, that the room would be freezing cold if the climate control was on, but it wasn’t and it was October. So the experience is meh at best. Perhaps the location is worth enough to some people.
Guest User
February 26, 2024
Sconsigliato personale inesistente , cena con tovagliette di carta tovaglioli di carta tutto a buffet freddo , piscine impraticabili affollate , acqua fredda delle piscine che dire soggiorno da incubo mai più pensavamo visto hotel a 4 stelle fosse super invece delusione totale lo sconsiglio
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Guest User
February 25, 2024
Posizione dell’Hotel ottima, camere pulite e spaziose ma buffet colazione e cena deludenti, soprattutto per quanto riguarda la varietà e la qualità dei prodotti. Bisognerebbe anche rimodernare un po’ l’Hotel. Spa e piscine termali molto buone!!!
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 89
A stay at Hotel Neptun – Lifeclass Hotels & Spa, Portorož places you in the heart of Piran, within a 5-minute walk of Casino Riviera and Portoroz Beach. This upscale hotel is 1.1 mi (1.7 km) from Termaris Water Park and 1.8 mi (2.8 km) from Obzidna Ulica.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 indoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, a hair salon, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 89 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

2 Indoor Swimming Pools
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Neptun - Terme & Wellness Lifeclass?

Prices at Hotel Neptun - Terme & Wellness Lifeclass are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Neptun - Terme & Wellness Lifeclass?

The closest airport is Trieste – Friuli Venezia Giulia Airport. It is 94.86km from the hotel and approximately a 85minutes journey by taxi.

What are the check-in and check-out times at Hotel Neptun - Terme & Wellness Lifeclass?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Hotel Neptun - Terme & Wellness Lifeclass provide airport transfer services?

No, the Hotel Neptun - Terme & Wellness Lifeclass doesn't provide airport transfer services.

What amenities and services does Hotel Neptun - Terme & Wellness Lifeclass have?

Hotel Neptun - Terme & Wellness Lifeclass has the following amenities and services: Indoor Swimming Pool, Exclusive Beach Area, Diving.

Does Hotel Neptun - Terme & Wellness Lifeclass have a swimming pool?

Yes, Hotel Neptun - Terme & Wellness Lifeclass has a pool. Pool type: Indoor Swimming Pool, Indoor Swimming Pool.

Does Hotel Neptun - Terme & Wellness Lifeclass have fitness amenities?

No, Hotel Neptun - Terme & Wellness Lifeclass doesn't have fitness amenities.

Does Hotel Neptun - Terme & Wellness Lifeclass provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Hotel Neptun - Terme & Wellness Lifeclass have non-smoking rooms?

Yes, Hotel Neptun - Terme & Wellness Lifeclass has non-smoking rooms. Please view the hotel listing for details.

Does Hotel Neptun - Terme & Wellness Lifeclass provide breakfast?

Yes, Hotel Neptun - Terme & Wellness Lifeclass provides breakfast.

About This Property

Nearest AirportTrieste – Friuli Venezia Giulia Airport
Distance to Airport94.86KM
Average Price FromAUD340
Hotel Star Rating4