Guest User
May 20, 2025
I couldn't contact the staff at all. I didn't get a reply to my emails, and I didn't get a reply to my messages on the platform. I couldn't call because of my overseas phone card. I don't know if no one answered. Anyway, it was a state of crying to the sky and the earth but getting no response. There were no tissues, the coffee machine was broken, and none of them could be solved. If something happened, I felt that I couldn't find the hotel to deal with it. I felt helpless. When I confirmed the order email before, it said that I had to check in online in advance to send the door code later, and the door code would be sent to me at least 24 hours in advance. I didn't receive it one day in advance, so I kept asking for it. Finally, I received the email at 11 o'clock in the morning on the day of check-in. Then because I couldn't store my luggage, there were gravel roads around the hotel. And the nearest storage point required at least five minutes of dragging the box on such a gravel road.
Its advantages are that the location is really good, the room is big, and the bed is big. But all the good impressions were defeated by the lack of service.
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