ibis budget Casula Liverpool

The staff offers excellent, friendly service and assists with additional amenities. Guests praise the comfortable bed and satisfactory rooms. The accommodation is consistently clean and well-maintained.

The staff was very friendly, that's a plus. The bed was also clean, which is the most important thing to me. But that's about it with the positive points: the bathroom was not very clean and the interior of the room was very outdated and worn down. The blinds had a giant hole in them so a lot of light came through in the morning. The window was the dirtiest window I have ever seen in my life. The fridge had clearly not been cleaned for a long time so it was really gross, turned down way too cold so our food froze, and was very loud aswell. We also REALLY underestimated the distance to the city centre, which took us around 1,5-2h with public transport. There was no bus connection during late evening and the night, so the last 20 minutes of our way home were spent walking. Overall not a good experience.

Photo of the rooms provided by the hotel is exactly what you will receive. The heater (air con) was not functioning well so the hotel provided extra blankets and another heater to us, though it was noisy. Hotel was extremely clean though. Service by the staff is good as well.