Guest User
October 24, 2023
It was my birthday, and we spent the night there. There was a group of people who made chaotic noise throughout the night, drinking and playing loud music, singing along in their rooms. I had to leave my room at 2 am and walk to the gate to call security. We didn't sleep at all and didn't have a peaceful stay. I am very disappointed with the management's response. They said if people don't comply with their rules, it's out of their hands. I expected a better reaction from them, hoping they would take responsibility and improve their monitoring mechanism to ensure a peaceful stay for all their clients.